Breezy HRDirector of Client Success
Oct. 2016 - Mar. 2021Breezy is a delightfully simple, modern way to streamline hiring. You can promote open jobs, source quickly, review candidates as a team, and shorten the timeline of new hires. Management of Customer Service and Account Management teams Grew number of paid customers from 200 to 16,000+ in less than 3 years, which led to an acquisition by Learning Technologies Group Increase revenue on complimentary products through strategy design, pricing, marketing resources, and team training Manage budget for Customer Success department, billing system and managerial accounting for the entire company Partnered with vendors to grow non-recurring revenue, resulting in an increase of 20% Standardized platforms and processes between departments (Sales, CS, Finance, Engineering, Product) Quickly learned HR technology landscape to provide SME knowledge for employee onboarding/training