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Work Background
AccelerateXHead of IT
Oct. 2024Australia, MelbourneAs Head of IT at AccelerateX, I lead technology strategy and infrastructure to drive operational efficiency and support our growth. Focused on delivering secure, high-performance systems, I collaborate across teams to implement tech solutions that enhance user experience and align with our mission to innovate in the digital space. Passionate about building a forward-thinking IT culture that adapts to change and prioritises reliability. AccelerateX is the parent company for a house of brands including CreativeCubes.Co, Workspace by CreativeCubes.Co, MicDrop and Timber+Greens.
CreativeCubes.CoActing Head of IT
Apr. 2024 - Oct. 2024Australia, MelbourneLed IT strategy and operations during the integration of a competitor acquisition, ensuring seamless technology alignment and operational continuity. Focused on unifying systems, optimising workflows, and supporting cross-functional teams through the transition, which enabled a smooth integration process and positioned the organisation for enhanced scalability and efficiency.
CreativeCubes.CoIT Operations Manager
Jun. 2020 - Mar. 2024Australia, MelbourneI lead the strategic planning and execution of IT
initiatives to ensure seamless operations, security, and scalability across the organization. My role involves managing system performance, streamlining workflows, and implementing robust technology solutions to optimise business processes. By fostering collaboration between cross-functional teams and aligning IT goals with business objectives, I drive efficiency and innovation. With a strong focus on system performance, cloud solutions, and infrastructure management, I am committed to enhancing operational resilience and supporting the company’s growth through technology-driven improvements.
CreativeCubes.CoDigital Support Manager
Aug. 2018 - Jun. 2020Australia, MelbourneAs lead of a digital support team, I saw inbound inquiries, support location concierge teams, manage maintenance requests, and coordinate supplier relationships. My role included providing tech support and ensuring efficient daily operations across various functions. By fostering collaboration between teams and suppliers, I ensured timely issue resolution, smooth operations, and high-quality service delivery.
CreativeCubes.CoCommunity Operations Manager
Aug. 2017 - Jul. 2018Australia, MelbourneAs the second employee hired by the company, I have played a key role in its growth and development from the ground up. In my role I oversaw the daily operations, ensuring a seamless experience for all members. I managed everything from space optimisation and client relations to event planning, vendor coordination, and IT support. By fostering a vibrant and collaborative community, I have contributed to the company’s expansion, ensuring that our coworking spaces remain innovative, efficient, and welcoming to professionals across industries. My focus on operational excellence has supported the company's long-term success.
Apsley AustraliaCustomer Service Manager
Sep. 2015 - Aug. 2017Melbourne, AustraliaOverseeing customer service, sales, and national logistics while assisting with warehouse coordination, inventory management, marketing, and product development.
Southside WellbeingOperations Manager
Sep. 2011 - Aug. 2015Australia, MelbourneCoordinating daily functions of the practice while working together with the owner to plan and execute strategies for growth.
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