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Work Background
UomeHead of Community Engagement
Jul. 2021 - May. 2023Responsible for creating and managing a positive and engaging relationship between our company and the community. Leading on initiatives that generate positive publicity, build customer loyalty and enhance our reputation within the local community.
- Took the lead in planning and promoting the highly successful Uome exhibit at The Karren Brady Women in Business and Tech exhibition, The Black Business Show and The Business Show generating new leads for the business. - Managed the affiliate program to reach a wider audience of small business owners.
- Secured multiple strategic partnerships for Uome, expanding its reach and availability to a more extensive network of small business owners.
McCleary ManagementFounder
Mar. 2019LondonMcCleary Management creates and delivers a variety of events. With expertise in both private and corporate events, we can provide a host of services including event concepts, event design, coordination and operations. With the ability to provide a bespoke service, we are able to assist with all aspects of event planning from simple on the day services to a full design and planning service. Offering bespoke event management service:
Event consultancy
Venue sourcing
Guest management
On the day coordination
Vendor management
Event logistical planning
On site management
Post event evaluation Experience in planning small to large events including:
Conferences
Retreats
Business Launch
Weddings
Live events
Exhibitions
TelefónicaTransmission Delivery Manager
Aug. 2015 - Jul. 2022Croydon, United KingdomAs a Transmission Delivery Manager in the London area, I was responsible for delivering cell sites that focus on providing better coverage for customers. By developing and maintaining effective relationships with both internal and external stakeholders, I worked to facilitate the continual optimisation of transmission delivery services. Key responsibilities : Assisting with delivery of transmission programmes under the supervision of the National Transmission Delivery Manager. Securing space and power requirements at cell sites and ensuring timely placement of transmission orders. Daily entry of delivery progress in Omnix and related internal databases. Collaboration with the Senior Delivery Manager regarding reporting metrics. Investigation and resolution of discrepancies within delivery operations. Direct management of transmission suppliers. Facilitation of site access in collaboration with surrounding stakeholders. Daily updates to transmission progress and timely report filing.
Virgin Atlantic AirwaysTechnical Support Officer
Sep. 2012 - Aug. 2015CrawleyAs Technical Support Officer I was responsible for overseeing the live aircraft maintenance schedule to ensure maximum efficiency, analysing data for the Technical Operations department through weekly KPI monitoring, specialised data requests for senior management, and distributing flight positioning details for overseas maintenance. My core competencies included advanced problem-solving and communication skills, and delivering solutions in a timely manner while adhering to industry best practice. Key Responsibilities: - Ensuring the live aircraft maintenance schedule (Bit-On) is kept up to date - Supervising overseas maintenance and ensuring best practice for the entire fleet - Distributing flight positioning details for overseas maintenance
Lambeth CollegeStudent Performance Administrator
Jul. 2011 - Sep. 2012London, United KingdomAs a Student Performance Administrator, I was responsible for supporting the Student Performance team and the implementation and delivery of new student survey initiatives. I managed the Director's diary to ensure projects and assignments are completed on time, as well as organizing board meetings and preparing board papers. Additionally, I communicated with internal and external stakeholders, and enforce operational processes and policies. Key responsibilities: Diary management of the Student Performance Director Managing Student Performance department meetings Procurement of office supplies and equipment Creation, implementation and enforcement of operational processes and policies Organization of board meetings and preparation of board papers Communication with internal and external stakeholders Implementation and delivery of new student survey systems
easyJetCrew Administrator
Mar. 2008 - Apr. 2011Gatwick AirportResponsible for the administrative needs, training, and KPI reporting of 1500 pilots and cabin crew at London Gatwick Airport, with additional responsibilities for providing support at other bases across the network (Milan and Madrid). Key Responsibilities: Arranging travel and accommodation for the crew in a prompt and timely manner. Delivering administrative support and guidance to the management team. Providing necessary advice and support to the 1500 pilots and cabin crew. Leading the training of the Ground Maternity team and creating a Ground Maternity manual. Maintaining and analysing KPI reports for the Cabin Services department. Acting as Fire Warden for the Base.
Lambeth College - The Careers CollegeEnrolment Officer
Jul. 2005 - Mar. 2008London, United KingdomGeneral enrolment duties at appointed enrolments periods and assisting with the enrolment process from application stage to final enrolment for several departments. Providing support to Departmental Heads.
- Storing and retrieving confidential information
- Creating documentation for marketing
- Providing support in preparation for inspections
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