Pebble Beach ResortsFront Desk Associate
May. 2024Pebble Beach, California, United StatesAt the front desk of The Beach and Tennis Club in Pebble Beach, I take pride in being the first point of contact for members and guests, ensuring their experience begins with a warm welcome and seamless service. My responsibilities include managing reservations, fielding inquiries professionally, coordinating with other departments, and resolving issues efficiently. No matter the challenge—whether it’s high guest volume, technical difficulties, or unexpected situations—I stay calm and collected, always with a smile on my face. I’ve faced various adversities with grace, from managing last-minute schedule changes to handling guest concerns with tact and positivity. My ability to adapt under pressure, stay organized, and maintain a cheerful demeanor helps create a lasting positive impression for everyone who walks through our doors.