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Work Background
International LEAP NetworkExecutive Member
Jan. 2024VirtualLEAP is a private exclusive network for members of the #LeapAcademy Program: executive leaders, entrepreneurs, and high achievers from around the world who inspire and drive growth and impact on themselves, their work and their communities.
Bentley's ServicesProject and Business Operations Manager
Jul. 2023Parkton, Maryland, United States• Generate leads within the demolition/commercial construction industry to include public and private colleges and Maryland schools, hospitals, Smithsonian museums, large scale retail. • Develop, manage and maintain client relationships with multiple vendors. • Evaluate Invitations-To-Bid (ITB) create Statements-Of-Work (SOW), contract review, payment processing, invoicing, operate within a variety of software applications. • Manage multi state and federal government licenses and contracts. • Notary Licensed in Maryland
CadmiumMajor Accounts Manager
Nov. 2021 - Apr. 2022Virtual• Collaborated with clients analyzing the “big picture” aspect of their projects. • Worked closely with clients to brainstorm new ways to generate revenue, simplify project management, assess real nature and scope of pain points to be solved. • Offered additional products, features and services based on analysis. Developed creative statements of work based on this process. • Fostered consultative relationships with clients with an emphasis on client retention. • Maintained a 95% client retention rate. • Worked closely with sales team to identify client growth opportunities. • CadmiumCD was a bootstrap company, purchased by a VC, growing from 9 million to 36 million within 24 months. I managed 1.2 million of client projects.
CadmiumCustomer Success Manager
May. 2021 - Nov. 2021Virtual• Analyzed contracts. Reviewed with clients to verify proper products were assigned, and if any supplemental products are needed. • Coordinated initial kick-off zoom call to gather all Product Project Managers, and client involved with managing the software for introductions and project overview • Developed overall timeline flowing from product to product. • Build rapport with current customers and external vendors. • Hosted monthly "check-in" calls with client. • Resolved account issues by leveraging resources from all teams, as necessary. • Coordinated post-event follow-up call to ascertain client satisfaction and retention.
CadmiumProject Manager
May. 2015 - May. 2021Forest Hill, MD• Lead the planning and implementation of projects utilizing SaaS • Facilitate the definition of project scope, goals and deliverables • Define project tasks and resource requirements • Develop full scale project plans • Assemble and coordinate project staff as necessary • Manage project budget • Plan and schedule project timelines • Track project deliverables using appropriate tools • Provide direction and support to project team • Quality assurance • Constantly monitor and report on progress of the project to all stakeholders • Present statistical reports defining project progress • Implement and manage project changes and interventions to achieve project outputs • Project evaluations and assessment of results
Chamber of Commerce of Highlands RanchDirector of Programs & Member Relations
Aug. 2013 - Dec. 2014Highlands Ranch, CO• Developed and implemented Chamber programs for current and potential investors, focusing on enhancing current and potential member experiences. • Managed, coordinated, and implemented all Chamber programs to include educational, networking, Annual Golf tournament, Annual Awards Luncheon, Community Turkey Day race for 3100 runners. • Worked closely with Board of Directors and President to develop and implement strategies to meet membership retention goals to include membership sales. • Produced electronic communication which included e-mail blasts, weekly newsletters, sponsorship requests, and membership retention marketing pieces. • Generated and managed marketing and events budgets. Researched, contract and secure corporate sponsorships for all events and educational programs. • Maintained member database, programs, events and partner pages on Chamber website Recruited, trained and managed volunteer committees. • Cultivated an informed business community by being the liaison between them and local and state government entities. • Collaborated across a wide variety of industries including healthcare, retail, law, and insurance. • Served as “information source” for members regarding benefits, opportunities, discounts, as well as a connector for power partnerships.
CETRevitte Independent Meeting PlannerOwner/Meeting Planner
Oct. 2003 - Dec. 2005Centennial, COPlanned and implemented meetings and events for corporations and non-profit associations. All inclusive services including, marketing, development of budgets, hotel site selection, hotel and vendor contract negotiations, meeting planning, on-site supervisions and recruitment of sponsorships. Complete on-site management, reconciliation and post meeting analysis. Client base was local to Denver Metro area.
PlasmonMarketing Programs Manager
Jan. 2002 - Jan. 2003Greater Denver AreaExecuted strategic and tactical sales and marketing plans to include tradeshows, channel development, marketing materials, case study and web development.
IMRTradeshow & Events Manager
Jan. 2000 - Jan. 2002Greater Denver AreaManaged all aspects of global tradeshows, incentive trips, sales programs, conferences, seminars. Implemented lead generation programs. Developed budgets. Interfaced with vendors to recruit event sponsorship and speakers.
University of CO" Health Sciences Center School of NursingDirector of Special Events & Publications
Jan. 1999 - Jan. 2000Greater Denver AreaDeveloped the schools national newspaper and all regional publications to include donor prospecting to increase the visibility of the School of Nursing. Implemented all details of internal events, meetings and the annual National conference.
ConferonSenior Account Manager
Jan. 1996 - Jan. 1999Twinsburg, OHManaged corporate and non-profit accounts and all details related to meetings, trade shows, conferences and conventions throughout North America.
SmithBucklinConference Manager
Jan. 1992 - Mar. 1996Washington D.C. Metro AreaManaged all aspects of logistics for conferences, tradeshows and conventions for non-profit clients. Worked with in-house clients to develop budgets, determine venue requirements and supplier needs. Provided on-site management. Events were located throughout the US and Internationally.
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