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Work Background
Gannett | USA TODAY NETWORKSenior Product Manager
Feb. 2022Florida, United StatesManaging subscription initiatives with cooperation with Engineering, Growth and Marketing teams. Coordinating with testing and analytics to gain data and provide new and exciting features to our customers. Focused on building great products for our subscribers.
Gannett | USA TODAY NETWORKProduct Manager
Apr. 2019 - Feb. 2022
Gannett | USA TODAY NETWORKAssociate Product Manager
Sep. 2018 - Apr. 2019
Checkers Drive In Restaurants, Inc.Contract Technical Writer
Jan. 2017 - Sep. 2018Tampa, Florida
Insight Global - Contracted to PWCSenior Technical Writer Contract
Dec. 2015 - Nov. 2016Tampa/St. Petersburg, Florida AreaContract position with PWC (PriceWaterhouseCoopers) Data and Internal HR group to document standard operating procedures for reporting and BI processes.
Tampa General HospitalContract Technical Writer
Sep. 2015 - Nov. 2015Tampa/St. Petersburg, Florida AreaI work with the hospital’s IT department and connected departments to help with revisions to their Disaster Recovery documentation. I have worked with the Director of IT and several department managers to gather the needed information to update their Risk assessment, disaster recovery processes and organize the current documentation. The result was both a SharePoint document library of all required documents and a hard copy manual that was printed and distributed to required departments. Style sheet and document management standards were established and provided to the client.
MenuPadTechnical Writer / Scrum Master
Jan. 2014 - Aug. 2014Tampa/St. Petersburg, Florida AreaI was contracted to help MenuPad in creating and developing documentation for their growing range of products. I created print and web based documentation and a public facing support website in Confluence. I also help to create the step by step help desk scripts for the first tier support call center. I also helped their development team to create processes and work flows in their implementation of Scrum and Agile Development model. I acted as their Scrum Master and helped to maintain the Product Backlog and to run the sprints.
Kurdi Group, LLCOperations Manager
Jan. 2012 - May. 2015Tampa/St. Petersburg, Florida AreaI oversee the operations of the company's restaurant, Kurdi's Fresh Mediterranean Grill in downtown Tampa for the owner.
Florida Suncoast Affiliate of Susan G. Komen for the CureRace Committee Member
Feb. 2011 - Feb. 2012Current co-chair for Graphic Design and IT committees and assisting with Social Media and Special Events.
All Children's Hospital Guild Beach BranchWeb Liaison / Internet Committee Chair
Aug. 2010 - Mar. 2012I serve as the connection between this branch of the Hospital Guild and the Foundation. I manage the Social Media sites and the set up of online payments for all committee fundraiser events.
VectorLearningProduct Owner / Business Analyst
Dec. 2007 - Sep. 2013Business Analyst and Product Owner in an Agile/SCRUM development environment. The custom learning management system was in continuous development with requirements and projects from both internal and external client needs. My position required documentation, instruction and interaction with all levels and departments to collect requirements, break down the business requirements into software requirements and into a plan for development. This plan was conveyed to the stakeholders to manage expectations and complete the project within SCRUM organized sprints.
I developed training for the developers on Agile/SCRUM process and helped implement the process within the team. I also trained new hires to the team on the process. I created documentation for software development and technical manuals and training materials for the end users for all new features developed.
Care2Learn.comIS Manager/Web Designer
Jan. 2004 - Dec. 2010My responsibilities included everything computer related for this small and growing company. I performed all end user level computer support and created an inventory system to track all computer equipment purchased for the company and the employees.
I hired and managed contract developers for projects and maintenance of the company’s SaaS learning management system. I documented all requirements and changes made by the system and who made them. I moved the company from a shared hosting environment to their own web server, database server and email servers prior to their purchase by RedVector in 2008.
Online HealthNow, Inc.IS Manager
Jan. 2004 - Dec. 2007Company was purchased by RedVector.com
ExitNow, Inc.Web Designer / Project Manager
Jan. 2002 - Dec. 2004Working for this small web development firm, I wore many hats. My primary role was as the project manager for our clients. I organized the design and implementation process for projects using in house and contracted development talent. I was often called upon to help gather requirements before the project started and whenever there were change orders from the client. Many of the projects had a very small profit margin so keeping the project on on time and on budget was always a concern.
University of South FloridaA/V Coordinator
Jan. 2000 - Dec. 2011Organize A/V for Clinical Virology Symposium. Technical support for software and presentations.
Pride EnterprisesWeb Designer
Jan. 2000 - Dec. 2001Sole Web Designer for company with print department that needed an online presence. I worked with the print designer to take all print layouts and create designs for the companies E-commerce site.
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