Melanie Jawett

EA / PA / Administrator

Customer ServiceHelp Desk SupportCustomer Success ManagerClient Relations SpecialistCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistAssistantAdministrative AssistantPersonal AssistantExecutive AssistantOffice AssistantOffice AdministratorProject CoordinatorMedicalData EntryEducationEngineerResearcherC-level Executive

Key achievements include: o Accumulating a wealth of experience and knowledge of administrative skills across a number of industries, including private and public sectors. I have found this skillset to be easily transferable across various industries o Ability to manage multiple projects simultaneously. I have never missed a deadline but have always juggled a number of additional tasks and projects whilst remaining on top of my day to day work o Building excellent working relationships at all levels, managing the needs of and collaborating with clients, stakeholders and colleagues o Introducing procedures to help improve efficiency, for the Kindertransport and Supplemental Hardship Fund projects and the Gift Aid system at The AJR, and the monthly payment schedules for CCGs and Social Services at Halton Services o Mastering multiple operating systems, including proficient use of all Microsoft Office Suite applications, SAGE, Dynamics, SIMS, Integris G2, Schools Admissions Module (‘SAM’), Progress, Thank Q, SIMS & Earnie Accounts packages. With many years’ experience in the field of administration, across the charity, education and social welfare sectors, I have learned that I can transfer my skillset to any industry. I am used to juggling a very varied and demanding workload, but am proud to say that I have never missed a deadline. In my most recent permanent role, I acted as gatekeeper, database and diary manager, and arranged very complex travel itineraries on a regular basis. I also assisted with and ran national events and managed two very large projects. I particularly enjoy building relationships with clients, colleagues and stakeholders. My previous employer wrote on my reference that he found that whatever task he threw at me, however diverse and unfamiliar it was, I picked it up, learned what to do and made it my own then ran with it (verbatim). I can’t think of a more glowing reference than that! Since the pandemic, I’ve adapted very well to working from home and I have a well set-up home office wher