Requests
9
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Work Background
Don't Panic ManagementVirtual Executive Assistant
Oct. 2020
Runaway Business ServicesFounder, Principal
Jan. 2020Tioga, Texas, United States- Support multiple clients concurrently - Manage email and calendars, meeting and schedule coordination, - Log expenses, create and track invoices, pay bills - Perform data entry and maintain accurate records and organized filing systems - Prepare reports, statements of work, tracking spreadsheets, and operating procedures - Communicate with customers, vendors, and others on my client’s behalf - Manage tasks and assignments in the client’s project management system - Perform research in support of marketing/public relations campaigns
Runaway WritingWebsite Designer, Content Writer
Jan. 2020Tioga, Texas, United States
A large national bankInstructional Design Specialist
Aug. 2019 - Jan. 2020Remote via a complete, professional home office suiteThis project involved working remotely with a team for 4 months as an Instructional Designer and Project Manager in the banking/financial services industry. In that short time, I was able to learn and adapt to their culture, processes and tools, and was able to identify and digest content needed to create storyboards and scripts for new courses (e-learning, webinars and classroom), review and update existing courses, build curriculum maps and create learning aids for multiple applications and roles (e.g. client service representatives, wealth managers and tellers).
Multiple companiesInstructional Designer | Project Management Professional | Certified Scrum Master
Aug. 2000 - Jun. 2020Dallas/Fort Worth AreaLearning and Development Instructional Designer | Project Manager | Performance Consultant
Electronic Data Systems, Hewlett Packard, Hewlett Packard Enterprise August 2000 – June 2010 •Designed and developed multiple training courses, both classroom and online, for employees and leaders •Evaluated, recommended, curated a catalog of 5,000+ vendor-created online courses for EDS employees, covering an array of topics; led a team of vendors to translate and localize courses into multiple languages for global employees •Lead Designer and Project Manager to the team that produced EDS’s flagship Leadership Development curriculum, indoctrinating and upskilling new EDS leaders around the world for over 10 years •Directed the Project & Program Management Portfolio in the Learning & Development organization, managed an annual budget of ~$10M, and a staff of 5 instructors to procure PMP certifications and provide critical project management training for global employees
________________________________________________________________________________________________________ IT Project Manager | Scrum Master |Transformation Leader
Hewlett Packard Enterprise and DXC Technology June 2010 – August 2019 •Supported the Global Sales organization in documenting and implementing standard bid management practices and tools •Established Agile Project Management practices and cultivated executive and team member adoption for this transformation through awareness campaigns, skill development sessions, and certification management •Managed internal projects to develop tools and platforms that dramatically improved field sales representatives’ access to IT solutions and technical information •Servant Leader Scrum Master - led all Agile Ceremonies through multiple sprints to the market delivery of ~ $785M Total Opportunity Value in DXC Mobility Offerings, simultaneously improving the efficiency of these globally distributed teams with standard practices and clear documentation
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