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Work Background
adplist.orgADPList Mentor
Mar. 2024
Intelligent Medical Objects (IMO)Senior Director, User Experience
Sep. 2022Boston, Massachusetts, United StatesExecuting design and data quality platform strategy for products in EHR/Provider and Non-Provider markets. The design strategy focuses on a multi-experience SaaS technology platform and applied AI/ML capabilities, including using LLMs and NLP on unstructured healthcare data, complex data quality and terminology experiences for point-of-care solutions and Ambient workflows. Leading a large team comprised of Principal, Lead, and Senior level UX researchers and designers. Focussed on SaaS Platform Experience and Customer Experience Strategy, DesignOps maturity, Org design and growth, and UX maturity roadmap for scaling the org.
SwayAIUX Advisor
Mar. 2021 - Jan. 2022Burlington, Massachusetts, United StatesDesigned and advised on Sway's No-Code Visual Platform that makes AI/ML easy for business and technical personas. Sway-AI provides smart AI solutions for companies of all sizes and with an unparalleled, dedicated AIaaS (AI as a Service).
NezaFounder & Principal
Jun. 2020Greater Boston AreaWith Neza, I offer myself as a Fractional Designer Leader or my design agency for all UX needs. The focus has been to help organizations of all sizes with user experience and product strategy. Most recent orgs: ๐๐ข๐๐ฐ๐ญ๐ข๐๐ฎ๐ฅ
"Your company in full view" Stealth Mode. May 2022-August 2022 ๐ฆ๐๐ฎ๐-๐๐ Provides smart AI solutions for companies of all sizes and with an unparalleled, dedicated AIaaS (AI as a Service). https://www.sway-ai.com/ March 2021-Jan 2022 ๐ ๐ฝ๐ผ๐๐ฒ๐ฟ๐ฒ๐ฑ ๐๐ฒ๐ฎ๐น๐๐ต A consumer-driven healthcare technology company committed to creating a better healthcare experience for consumers and enterprises. https://mpoweredhealth.com Jun - July 2020
ClarivateSenior Director, User Experience - Health care and Data Solutions
Jan. 2020 - Sep. 2022Burlington, MALed UX in the Health Care and Data Solutions (HDS)/DRG business unit of Clarivate, with over 15 products across three portfolios and an over $200MM revenue footprint. Focused on multi-product UX strategy, encompassing user research, iterative design process, user analytics, UX team management, and hands-on strategy focus on multiple projects. Business focus on Big Pharma life sciences product cycles with research-focused on-demand or syndicated data, reports, and analytics on BioPharma Market Assessment, Market Access, Medtech, and Digital Market Engagement. Creating experiences on top of the large payer, provider, patient, and other health care data. Real World Evidence / Data sources as the base. Clarivate acquired Decision Resource Group (DRG) in Jan'20.
Self-EmployedSpeaker
Jan. 2018I have spoken at UXPA, Agile New England, General Assembly, Product Camp Boston, Agile Games, and other conferences. All my talks and speaking engagements are available via the link below:
Self-EmployedUX Coach / Mentor
Jan. 2016Greater Boston AreaAs a passion project, I help budding UX professionals navigate the UX landscape. I coach 1:1 via UXPA's programs and personal networks. I have coached over 50 people thus far.
HealthEdgeDirector, User Experience / Product Manager
Jan. 2016 - Dec. 2019Burlington, MAFocus on holistic UX maturity strategy and product management in the health care Payer and Care Management / Clinical Solutions / Population Health Management domains. The main body of work was in user research, design systems, business-oriented design process, and design team & process management. HealthEdge was acquired by Blackstone in 2020.
AutodeskSoftware Architect
Sep. 2014 - Apr. 2015Boston, MAFocus on UX facelift and development of design system of BIM 360 Field SaaS web app targeted towards the Architecture, Engineering, and Construction (AEC) industry. The old application was built on archaic tech, with no design system and a bad API design. I led the efforts to modernize the app via a code-based design system, coordinating with teams in three time zones and working closely with Angular devs and a third-party agency.
AttivioPrincipal Engineer
Nov. 2010 - Sep. 2014Newton, MAFocus on leading the full-stack UI/UX Architecture of Attivio's PaaS/SaaS products, including the Active Intelligence Engine (AIE) in its Enterprise Search and Big Data/Big Content ventures. My main contribution here was designing and developing the Search UI toolkit, which allowed solutions engineers to create a customized search and analytics experience for any use case. This reduced sales cycles by two months. I also designed and helped implement configuration management for the search engine, including dictionaries, query rules, campaign management, user security, and search request optimizations. This allowed non-technical business users, like marketing, to tweak the search experience for their consumer audiences. Attivio's IP was acquired by ServiceNow in 2019. Attivio was acquired by LucidWorks in 2020.
IBMAdvisory Engineer
Aug. 2003 - Nov. 2010Littleton, MAFocus on leading core UI/UX framework of the MAXIMO platform to address multi-industry solution suite targeting asset management, service desk, change & configuration management, & industry solutions. My main achievement was leading the StartCenter Dashboard visualization module, which was overlayed on 111 applications across 7 verticals. This allowed every persona to customize their workspace and work items critical to their workflow. MRO Software acquired by IBM in 2006
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