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Work Background
Final Mile BTHead of Information Technology Department
Mar. 2018Solihull, England, United KingdomSpearhead the development and execution of technology strategies to drive innovation, improve operational efficiency, and enhance product offerings.
Lead a team of 50+ engineers, developers, and IT professionals in the design, development, and deployment of software solutions and digital products.
Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions, resulting in a 30% increase in productivity.
Oversee the implementation of Agile methodologies to streamline development processes and ensure timely delivery of high-quality software.
Drive the adoption of cloud computing, DevOps practices, and microservices architecture to optimize IT infrastructure and reduce operational costs.
Champion cybersecurity initiatives to protect sensitive data and ensure compliance with industry regulations, resulting in zero security breaches.
First UtilityLead IT Operational Team
Aug. 2016 - Mar. 2018Warwick, Warwickshire, United KingdomCreated architecture for the IT infrastructure with a plan to achieve it in the future. Harnessed the best technology available to provide a good experience for the end-user and to make employees’ work more efficient. Responsibilities included: • Guiding strategic decisions and budget allocation.
• Lead technology teams in day-to-day operations, provided key expertise, supervised the different aspects of development, and set performance goals.
• Conducted technical reviews of products (SDK on iOS & Android) and AWS, Azure solution backend to compare and evaluate their applicability.
• Monitor management of all hardware, software, databases and licenses, maintenance, and projections of future needs.
• Defined technology strategies to ensure that processes meet expectations for the organization and community privacy and security.
• Managed in-house team of developers and external third-party contracting collaboration.
• Responsibilities for project schedules, milestones, and integration into the overall system.
First UtilitySoftware Systems Integration Engineer
Dec. 2015 - Aug. 2016Warwick UK- Operational and infrastructure solving issues - Oracle/Cassandra monitoring and identify issues and improvements
- Installation of new deliveries.
- Providing technical knowledge for day to day activities
- Installation of new delivery - Providing 3rd line support for billing applications
LogNet SystemsImplementation Engineer
Dec. 2013 - Dec. 2015Warwickshire England- Installation and configuration of MaxBill System
- Provide technical knowledge for the customer
- Reports Generation
-Database inconsistencies checks and analysis
Alcatel-LucentSoftware Developer and Integration Engineer
Sep. 2013 - Dec. 2013Brussels Area, BelgiumAstrid Mobile Belgium Project- Cerilion Biling System and Instant Link Provisioning of TETRA Network - installation and configuration of linux Red Hat
- installation and configuration Oracle 9i/10g/11g - reports generation
- billing layout
- customer support
Alcatel-LucentSoftware Developer and Integration Engineer
Jul. 2013 - Sep. 2013TimisoaraNextel Mobile (Peru , Mexico, Brazil, Chile): Mobile Provisioning Support, Integration, Testing - MPv3 Mobile Provisioning Support and Integration
Alcatel-LucentSoftware Developer and Integration Engineer
May. 2013 - Jul. 2013Ulanbator MongoliaMobicom Mobile Mongolia Project : Mobile Provisioning & BSCS iX R2 Support, Integration, Testing On Site Support - MPv3 Mobile Provisioning solution integration
- Integration of MPv3 with all network elements
- Provide technical knowledge for the customer
- Acceptance tests with the client.
Alcatel-LucentSoftware Developer and Integration Engineer
Jan. 2013 - May. 2013Lima, PeruNextel Mobile Peru Project : Mobile Provisioning Migration to New Version Support, Integration, Testing On Site Support - MPv3 Mobile Provisioning solution Installation, Configuration
- Integration of MPv3 with all network elements
- Provide technical knowledge for the customer
- Acceptance tests with the client.
Alcatel-LucentSoftware Developer and Integration Engineer
May. 2012 - Dec. 2012Nantes Area, FranceNRJ Mobile France Project : Mobile Provisioning of Full MVNO Solution Development, Support , Integration , Testing Back Office Support
- MPv3 Mobile Provisioning solution Installation, Configuration and Integration
- Baseline and Business setup (configuration of services, service packages)
- development of business rules for integration of MPv3 Mobile Provisioning solution with different networks element (HLR ( SDM ), ICC rating solution, SMSC,MMSC,VMS,PCRF BM (billing mediation ) ) On Site Support - Integration of MPv3 with all network elements ( HLR, ICC , SMSC , MMSC ,VMS , PCRF, BM) - Provide technical knowledge for the customers - Change request and new features development for client specification - Acceptance tests
Alcatel-LucentSoftware Developer and Integration Engineer
Sep. 2011 - Mar. 2012Togocel Togo Project: Mobile Provisioning for Convergent Postpaid/Prepaid Billing Solution Development, Integration, Support - Togo Togocel – integration of the MPv3 Mobile Provisioning solution, connecting Ericsson BSCS with RIM Blackberry, Alcatel-Lucent PRBT, ICC and ECN platforms;
- Mongolia Mobicom development of business rules for integration of MPv3 Mobile Provisioning solution with different networks element (HLR, ICC rating solution, PRBT , RIM Blackberry )
Alcatel-LucentSoftware Developer and Integration Engineer
Jan. 2011 - Sep. 2011Lome ,TogoTogocel Togo Project: BSCS iX R2 Integration of Convergent Postpaid/Prepaid Billing Solution Integration, Development, Support Back Office Support - BSCS ix R2 Installation, Configuration and Integration
- Baseline and Business setup (configuration of services, service packages, rating pack, rate plans, etc)
- Testing Rating Processes - Testing Billing Processes
- Online modules configuration On Site Support - Provide technical knowledge on BSCS ix R2 for the customers - Change request and new features development for client specification
- Acceptance tests
Alcatel-LucentSoftware Developer and Integration Engineer
Aug. 2009 - Dec. 2010Tina Project Germany: Convergys Billing Integration Integration, Development, Support - IRB configuration Baseline and Business setup (configuration of services, service packages, rating pack, rateplans) -On site CSM&IRB support Provide technical knowledge on RBM & CSM for the customers -Client-specific customizations Change request and new features development for client specification -Acceptance tests Testing Rating and Billing Processes
PL/SQL dev and tuning
Database inconsistencies checks and analysis
Axxom Software AGPL/SQL developer
Apr. 2008 - Jul. 2009- Developing software: For operational staff scheduling and monitoring Software solution for staff scheduling tailored to industry specific Requirements in logistics and production - Database administration: managing Axxom intranet database installation and configuration Oracle 9i/10g/11g on different operating systems: Windows, Linux for Clients by remote maintenance.
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