Chazey Partners - A QX Global Group CompanyBusiness Process Integration Manager
Dec. 2017MéxicoBusiness Transformation and SSC/GBS implementation
- Process design and improvement
• Designing and testing new financial and management reporting tools and templates.
• Business case preparation and making of scenarios to facilitate decision making.
• Drafting, discussion and agreement of Service Level Agreements.
• Key Performance Indicator definition and benchmarking.
• PMO assistance: Project plan creation, tasks follow up, change & comms management, cost
control and status update report preparation and presentation to stakeholders.
• Employee onboarding and training.
• Supporting nearshore operations set up including facilities, recruiting, policies, and legal
compliance.