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Work Background
UunaPMO and Global Change Stategy
Mar. 2024GlobalWorking with C-Suite and senior leadership, leading the creation of a global strategy and transformation journey, and leading the design and deployment of an enterprise PMO. Creation of a global change management practice.
bpProgram Portfolio Manager
Mar. 2023 - Mar. 2024London, England, United KingdomLeading an organisation critical transformation programme, setting up a greenfield engineering centre in India. Overseeing a diverse and complex portfolio to drive strategic growth, innovation and cost optimisation. With a focus on delivering tangible results, I manage the entire programme lifecycle, from ideation to execution, ensuring alignment with the programme objectives. My role involves intricate stakeholder engagement, adeptly navigating complex organisational structures to foster collaboration and consensus. Expert in risk management, I implement robust frameworks to mitigate potential issues, maintaining project integrity and timelines. My leadership extends to a team of project managers and specialists, from governance and plan set up to providing guidance and mentorship to cultivate high-performance teams. Under my direction, we have successfully completed activities that have significantly enhanced operational efficiency, customer satisfaction, and profitability. I leverage a blend of agile and traditional methodologies, adapting to the unique needs of each project for optimal outcomes. My analytical skills are instrumental in resource allocation, budget management, and benefit realization, ensuring maximum ROI. A key contributor to strategic planning, I offer insights that shape organisational direction, underpinned by data-driven decision-making. My commitment to continuous improvement and innovation has established me as a pivotal figure in driving transformative change, setting industry benchmarks.
SysdocInterim Head of Consulting/Strategic Operating Model Change Lead
Sep. 2022 - Mar. 2023Supported a global change consultancy in changing thier operating model to service ERP and process change throughout EMEA. This included financial analysis, sales strategy and full leadership re-organisation. The role included revising bid management approach and ERP (SAP, Oracle and M365) client delivery strategy.
THE BRIDGE CONSULTANTS LIMITEDDirector
Nov. 2021 - Sep. 2022EuropeDuring this time I took a career break to do some voluntary work supporting the European and British Baseball Federations.
ExceleratedS2PJoint Head of Consulting & Change Lead
Dec. 2019 - Nov. 2021GlobalJoint head of consulting manging over 50 SAP technical and change consultants across the globe., delivering multiple SAP programmes. Managing the delivery of a number of SAP programmes across financial services, FMCG, manufacturing, automotive and tech firms. Full and partial cycle delivery from PMO set up, requirements gathering, technical build, data cleansing and migration, UAT testing, readiness assessment and adoption planning and execution. During this time I also established a global change and adoption practice for the implementation of SAP technology from change strategy to long term adoption planning and metrics. The organisation is now recognised globally as a thought leader in change practice and one of the most experienced change teams of any partner in this field. As a result of our work I was asked to partner with SAP at eprocurement world conference and share our methodology and success.
Lloyds Banking GroupSAP Programme Manager - LBG
Apr. 2016 - Jan. 2020UKEnd to end leadership of the Finance & Sourcing and Supply Chain Management SAP, M365 and Oracle transformation in an agile lab. Set up the Agile Lab and the change and adoption strategy for SAP Ariba deployment. Led the business case, plan and stakeholder influencing for moving from a waterfall programme into a lab environment in an area that had not worked with Agile. Successfully managed an end-to-end SAP transformation project within the finance sector. Demonstrated a strong understanding of SAP solutions and their deployment to an organisation of 77,000 employees. Effectively managed C-level stakeholders, earning their trust and buy-in for strategic initiatives. Exceptional leadership and team management skills, excelling in team motivation. Demonstrated strong analytical and problem-solving abilities, with a keen eye for detail and a commitment to delivering high-quality outcomes. Excellent communication, presentation, and negotiation skills, both verbal and written. UK wide travel required. Managed successful UAT cycles. Created and executed benefits realisation and ROI exercises before finalisation of the programme.
BarclaysProject Manager - Mortgage Credit Directive Roll Out
Mar. 2014 - Apr. 2016Leeds, United KingdomManaged the project to roll out the Mortgage Credit Directive regulatory change at Barclays. Changes to technology, regulatory compliance and ways of working as a result of a European Directive. Successfully delivered the change to 3000 colleagues across the mortgage function. The project required extensive technology changes, compliance and regulatory alignment with FCA requirements and people training and communication. Oversaw PMO set up, financial management, risk and issue management and audit process. As a change management and behavioural specialist also led the end to end creation of people change and communication strategy and execution of communication, stakeholder management, learning creation and rollout. This included integration with compliance monitoring via the learning management system and complex e-learning creation.
Lloyds Banking GroupProject Manager
Apr. 2011 - Mar. 2014Hull, United KingdomBrought in for final stage roll out to all audiences of a project to re-design wealth and insurance training for consistency and compliance across various UK sites. Key skills required were liaising with senior stakeholders, HR and L&D professionals. FTC.
Lloyds Banking GroupProject Manager - People Change and Learning
Mar. 2011 - Sep. 2011UKLed a set timeframe project on data migration to support the creation of a learning management system.
Mortgage Advice BureauHead of Learning and Development
Nov. 2008 - Mar. 2011I started at MAB as a learning consultant and then was promoted to Head of Learning. My role was to co-ordinate the learning strategy and deployment for Mortgage Advice Bureau. Representing over 500 offices nationwide.
Nationwide Building SocietyProject Manager - product creation
Jan. 2007 - Apr. 2008Swindon, United KingdomFTC Project managed activity to develop support materials and engagement strategies for their Award Winning Nationwide Education programme.
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