Melissa Sims

Business Analyst

Business AnalystConsulting

Melissa Sims, as a Business Analyst, you are responsible for understanding and assessing the changing needs of the business. Your role involves scrutinizing, analyzing, and evaluating business processes and requirements, identifying areas of improvement or change, and implementing solutions effectively. You are expected to liaise between stakeholders and the IT department, translating business requirements into technical requirements. Your strong analytical skills, strategic thinking, and excellent communication abilities will be crucial in driving business efficiency and productivity.

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Work Background

Business Analyst

Elevance HealthBusiness Analyst

Jul. 2016• Develop moderate to complex reports and dashboards and modify existing reports and dashboards. • Assist in the design of dashboards and data visualizations to enhance business understanding. • Engage stakeholders to understand and document business requirements. • Developed and maintained technical reporting solutions in Tableau and Power BI, enhancing visibility into key business metrics. • Communicated actionable insights and analytics findings to internal and external stakeholders to support strategic decision-making. • Streamlined processes by identifying opportunities for optimization based on data-driven analysis and reporting. • Created complex SQL queries to retrieve, manipulate, and analyze large datasets for business reporting and process optimization. • Led data analysis projects, utilizing SQL to extract and analyze complex datasets for business decision-making and process • improvements.

Senior Data Services Specialist

AT&T Mobility Senior Data Services Specialist

Jan. 2006 - Jun. 2016Georgia AreaProvide data-driven support to customers by addressing their informational and technical needs, contributing to sustained revenue generation for the company.

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