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Work Background
Elevance HealthBusiness Analyst
Jul. 2016• Develop moderate to complex reports and dashboards and modify existing reports and dashboards.
• Assist in the design of dashboards and data visualizations to enhance business understanding.
• Engage stakeholders to understand and document business requirements.
• Developed and maintained technical reporting solutions in Tableau and Power BI, enhancing visibility into key business metrics.
• Communicated actionable insights and analytics findings to internal and external stakeholders to support strategic decision-making.
• Streamlined processes by identifying opportunities for optimization based on data-driven analysis and reporting.
• Created complex SQL queries to retrieve, manipulate, and analyze large datasets for business reporting and process optimization.
• Led data analysis projects, utilizing SQL to extract and analyze complex datasets for business decision-making and process • improvements.
AT&T Mobility Senior Data Services Specialist
Jan. 2006 - Jun. 2016Georgia AreaProvide data-driven support to customers by addressing their informational and technical needs, contributing to sustained revenue generation for the company.
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