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Work Background
ITEC sal (IT Engineering & Consulting)Application Consultant
Jan. 2022LebanonProviding functional/ application support for Project related activities in accordance with the Project methodology. Project Type Utilities. • Defining business requirements, conducting business analysis, providing input to system specifications, gap analysis between requirements and JDE functionality.
• Project Delivered SBEE, Société Béninoise d'Energie Electrique.
• Project Delivered REGIDESO, Burundi.
• Ongoing Project EDM, Electricity De Mozambique
Bank Audi salBA & Information Management, Bank Audi Sal – Beirut, Lebanon
Jul. 2018 - Jan. 2022Bank Audi Sal – Beirut, Lebanon• Designing, Developing and analyzing of complex queries, and data extract from Oracle Data warehouse.
• Mine data from Primary and Secondary sources, clean data, working with data source owners to suggest and manage data stores.
• Review code problem, data related issues, troubleshoot and correct data load expectation.
• Conduct searches for relevant data, complete analysis and communicate findings to management.
• Develop automated and reusable routines for extracting requested information.
• Review and define the data governance strategy, including data dictionaries, methodology and identifying “one source of truth “for all data sources.
Bank AudiMigration Technical Lead, Bank Audi Sal – Beirut, Lebanon
Jan. 2017 - Jan. 2018Lebanon• Assist in the overall design, end to end Customer migration progression, across multiple event implementations of Bank Oracle Data Warehouse enable execution of the entire process.
• Define procedures and deliverable for data profiling, data quality assessment and data enrichment processes.
• Provide expertise in business and system data reconciliation strategies and execution across multiple test phases.
• Perform in depth data analysis on defects and patterns surfaced during cut over, parallel/equivalence testing, undertaking root cause analysis and articulating findings to the affected stake holders.
• driving the entire data migration effort to migrate data from several legacy applications.
• Developing the ETL jobs mapping, workflows, data flows and loading of data using Oracle Data Integrator.
• Use Functions to transform the data, create Jobs scripts to automate data loads and variables with Parameters.
• Developing ETL to pull data from applications hosted on Oracle, Microsoft SQL
Server 2008.
• Providing expert level knowledge in creating Project Plans, Mapping documents, Data Load Plan.
• Project Delivered: Oracle Data warehouse, aggregated data for satellite applications and analytical reports built on OBIEE and QlikView.
Bank AudiImplementation Technical Lead, Bank Audi Sal – Beirut, Lebanon
Apr. 2016 - Jun. 2017Bank Audi Audi Saradar Group• Manage a team of implementation specialists who are responsible for the implementation of Customer Management systems.
• Oversees and supports the implementation project.
• Reviews business and stakeholder requirements, develop project plans, and ensures that implementations are completed on time, within budget, and meet expectations. • Ensures project/ department milestones/goals are met and adhering to approved budgets.
• Project Delivered: Customer Relation Management (CRM, INTERTECH).
Bank AudiBusiness Information service Manager Bank Audi Sal - Beirut, Lebanon
May. 2014 - Sep. 2016Beirut, Lebanon• Delegating and directing service tasks and managing service team members.
• Handling Business complaints or concerns quickly and professionally to maintain good relationships.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and Business complaints to create methods to lessen the recurring issue
Bank AudiTechnical Lead / Solution Architect Bank Audi Sal - Beirut, Lebanon
Oct. 2002 - Apr. 2014Beirut, Lebanon• Achieve the implementation of the data warehouse process end to end (E.T.L Specialist IBM , TERADATA, Bank Audi).
• Achieve the implementation of the CRM (Participating in Analyzing and Development of multi phases implementation approach for Group Audi Bank).
• Achieve the implementation of the Customer Management System (operational C.R.M) for the current Channels Branch and SMS in Bank Audi.
• Leading and managing the Analytical CRM (TRM6) for Campaign Management.
• Technical Lead in the Selection of a new CRM System for Bank Audi.
• PM and Solution Architect in the process of selecting Data Governance Tool.
• PM and Solution Architect in the process of selecting Data Quality tool.
BMLAnalyst Programmer
Aug. 2000 - Jan. 2002beirut Lebanon
BMLAnalyst Programmer
Aug. 1999 - Mar. 2002Beirut Lebanon
RD DeptSoftSolutions
Jan. 1999 - Jan. 2000
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