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Work Background
B2B Quality Specialist
Liberty of Puerto RicoB2B Quality Specialist
Dec. 2023Puerto Rico
Sr. Modern Work Business Value Manager
MicrosoftSr. Modern Work Business Value Manager
Mar. 2023 - Sep. 2023Puerto Rico
Senior Training Manager
MicrosoftSenior Training Manager
Apr. 2021 - Mar. 2023Puerto Rico
Store Manager
MicrosoftStore Manager
Oct. 2015 - Apr. 2021Puerto Rico
Customer Service Manager
MicrosoftCustomer Service Manager
Feb. 2015 - Oct. 2015San Juan, Puerto Rico
Operations Manager
MicrosoftOperations Manager
Apr. 2013 - Feb. 2015San Juan, Puerto Rico
Loyalty Manager
MicrosoftLoyalty Manager
Aug. 2012 - Apr. 2013San Juan, Puerto Rico
Home Sales Manager
Best BuyHome Sales Manager
Jul. 2012 - Aug. 2012Puerto Rico
Customer Solutions Manager
Best BuyCustomer Solutions Manager
Jan. 2011 - Jul. 2012Sales Manager Duties
Operations Manager
Best BuyOperations Manager
Jan. 2010 - Jan. 2011In charge of all store expenses and cash flow plus other Operations manager duties.
Store Services Manager
Best BuyStore Services Manager
Oct. 2008 - Jan. 2010Los colobosIn Charge of Geek Squad. Computer Technical Repairs and sales.
Customer Assistant and Sales Operatior Supervisor
Best BuyCustomer Assistant and Sales Operatior Supervisor
Oct. 2007 - Oct. 2008Hato ReyManage a group of people that were floating around the store to serve our customers needs and answer the phone.
Assistant Manager
CompUSAAssistant Manager
May. 2005 - Oct. 2007Sales Manager duties
Store Manager
Sony Puerto Rico, Inc.Store Manager
Jan. 2000 - Dec. 2005In charge of Inventory, employee and customer experience, maintenance, etc.
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