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Work Background
Healing Hands By FarahPassionate Entrepreneur
Jan. 2019LebanonAs the founder and owner of Healing Hands by Farah, I have dedicated myself to creating a thriving wellness brand that empowers individuals to achieve their best physical, emotional, spiritual and mental health. My journey in Healing Hands by Farah has been driven by a commitment to excellence, innovation, and a deep understanding of my clients' needs. With a focus on holistic well-being, stress management, and personal growth, I lead a dynamic team that shares my vision of transforming lives. My role involves not just steering the business strategy but also engaging deeply with our clients to ensure we deliver unparalleled value. I believe in continuous growth, both personally and professionally, and I am always looking for new ways to innovate and improve the services we offer. My goal is to inspire others, make a positive impact, and drive meaningful change within the wellness landscape. Let’s connect if you share a passion for wellness and wellbeing or are interested in exploring collaborative opportunities.
DIV CapitalOffice Manager
Nov. 2017Beirut District, LebanonOffice Management
- Handle day to day operations while meeting the SFO’s goal.
- Coordinate, and monitor the workings between the various existing departments.
- Support better management reporting, information flow and management, business process and organizational planning.
- Ensure to fill in any workflow gaps relating to all departments through resource management
- Manage all family personal needs including but not limited to travelling, education, est while maintaining a strong relationship with all members
- Handle internal SFO manners and follow ups (in terms of vendors/suppliers, orders etc.)
- Undertake any other tasks and responsibilities appropriate to the level of this post as required by the Managing Partner/CEO and the Director.
- Handle all CEO’s requests and responsibilities relative to office/personnel management - Report to the director for future enhancement and development of operations and/or policies and procedures
Personnel Management
- Manage the recruitment and placement process - Monitor adherence to rules, regulation and procedures.
- Liaison between board, management, and departments.
- Assist in the development, implementation and management of strategic plans for operational activity.
- Maintains a pay plan via Navision - Maintains historical human resource records - Completes HR operational requirements - Maintains management guidelines by preparing, updating and recommending human resource policies and procedures.
- First point of contact for staff on HR matters and questions.
- Manage HR documents - Manage staff leave, sick and TOIL absence
CableVisionDealers Sales Supervisor
Mar. 2017 - Oct. 2017Beirut District, Lebanon• Report to Sales Manager • Manage a portfolio of 3 million dollars • Manage a team of 40 dealers all over Lebanon
• Set targets for dealers and monitor their performance
• Open new sales channels such as point of sales, promoters
• Plan for motivational steps for dealers such as competition, extra bonuses, etc.
• Find new dealers in several areas
• Keep track of sales targets
Allianz SNAFinancial Consultant
Jul. 2016 - Oct. 2017Hazmieh head officeConducting in-depth reviews of clients' financial circumstances, current provision and future aims
Analysing information and preparing plans best suited to individual clients' requirements
Completing risk analyses
Researching the marketplace and providing clients with information on new and existing products and services
Designing financial strategies
Assisting clients to make informed decisions
Researching information from various sources, including providers of financial products
Reviewing and responding to clients changing needs and financial circumstances
Promoting and selling financial products to meet given or negotiated sales targets
Keeping up to date with financial products and legislation
Producing financial reports
Contacting clients with news of new financial products or changes to legislation that may affect their savings and investments
LibanPostKey Account Sales Executive
May. 2015 - Jun. 2016Beirut•Make a major contribution to the ongoing planning and development of the company's sales and business development strategies.
•Manage a variety of existing key accounts in the banking sector
•Establish solid working relationships with key players in target markets, aimed at developing and growing long term contract business and building company brand awareness.
•Identify opportunities for new business in the banking sector, follow up sales leads, and co-ordinate all activities to maximise new profits.
•Assess additional export market entry options and identify the most appropriate means in each case.
•Manage all aspects of the customer relationship, including price negotiation and delivery.
•Provide data detailing the business activities and performance against targets.
•Monitor and report on competitors and industry activity.
•Develop, update and maintain a database of existing and potential customers through the development and implementation of a "customer relationship management" system.
•Provide regular information to assist management with decision making, including competitor profiles and market analysis.
•Liaise with current customers in the company's target markets on a regular basis to ensure that they continue to be satisfied with the company's products and that these are being sold to the best advantage.
•Assist with after sales queries, investigate customer complaints and ensure that they are dealt with to the customers' satisfaction.
LibanPostSenior Corporate sales officer
Dec. 2013 - Apr. 2015Beirut• Responsible of issuing YTD and MTD report, collection and performance reports. • Assure and monitor the process of ISO in the department, and prepare the yearly audit.
• Consolidate and analyze daily action summaries and keep track of sales targets
LibanPost - BeirutAdministrative Assistant
Sep. 2010 - Jan. 2013Beirut, Airport• Manage rental agreements and their renewal process • Manage the daily schedule of the PRO • Handle claims from 70 post offices • Issue invoices, reports, memos, letters and financial statements
• In charge of general clerical duties
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