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8
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Work Background
EquipExecutive Assistant to Chief Executive Officer
Jan. 2023
Headspace Health Executive Assistant to the Chief Commercial Officer
Mar. 2021 - Jan. 2023Fort Worth, Texas, United States
Headspace Inc.Executive Assistant to Head of Sales and Office Manager, Regional Offices
Jan. 2020 - Mar. 2021San Francisco
AirbnbExecutive Assistant and Office Manager, HotelTonight
Apr. 2019 - Dec. 2019San Francisco Bay Area
HotelTonightExecutive Assistant and Office Manager
Jan. 2019 - Dec. 2019San Francisco Bay Area
togunaEvents Lead - International Marketing Intern
Jul. 2018 - Oct. 2018Paris Area, FranceIdentify sales leads in France and surrounding European countries focusing on conferences and events
Utilize the toguna solution to bring more awareness to the brand and product
Identify media and press opportunities with a digital interest in the product
Translate marketing materials into English
The LeagueCustomer Service Representative
Oct. 2017 - Jan. 2019
AirwareOffice Manager
Mar. 2017 - Jul. 2017San Francisco Bay AreaDriver of company office culture. Consistently make sure people are excited about having fun at Airware.
The face of Airware to everyone who comes into the office.
Ensure the office is efficiently managed, well-stocked, and flawlessly organized, from purchasing, to organizing, to helping plan company events. Ensure that everyone who visits the office has a smooth and seamless visit. Assist in planning and preparation of meetings, conferences, and events that occur throughout the year with related travel
Recruiting coordination including scheduling and sourcing
Maintain office filing system (physical and electronic)
Memebox CorporationOffice Manager
Mar. 2016 - Mar. 2017San FranciscoOrganize team outings, holiday parties and birthday celebrations
Own the recruiting process, including sourcing, screening and on-boarding of new hires to ensure our culture is maintained
Decorate and design office decor
Maintain pristine presentation of the office Assist with IT and equipment issues Main point-person for all ad hoc, administrative and office requests
Weddington WayOperations Manager
Apr. 2015 - Mar. 2016San Francisco Bay AreaOversee all operations and team members in main warehouse
Manage receiving, processing, and shipment of all dresses and accessories in timely manner
Create, improve, and manage processes involved in shipping operations
Determine work procedures, prepare work schedules and ensure that processes are optimized
Oversee all quality control/quality assurance checks for products received in warehouse and liaise with customer service team/designer contacts when issues are identified
Assign duties for warehouse team and ensure that all packages are received proficiently Study and standardize procedures to improve efficiency of workers.
Track and optimize warehouse metrics such as error rates, shipping velocity, issue resolution rate, inventory accuracy, and late orders. Interview and hire new employees.
Uversity, Inc.Operations Manager
Oct. 2014 - Apr. 2015San Francisco Bay AreaReceived Employee of the Month award during my third month in the position
Implemented a new on-boarding and travel planning process
Managed accounts payables - simple bill pay
Basic IT assistance
Ordered food and office supplies to ensure the office is fully stocked Office design, coordinated desks and furniture to maximize proficiency Vendor management
Directly supported the operations manager in projects for most departments in the office
Managed and curated content for all social media accounts
Massimo DuttiMen's Department Manager
Oct. 2012 - Sep. 2014Washington D.C. Metro AreaOpened the brand’s 2nd location in the US and promoted from Assistant Department Manager to Men's Department Manager within the first 6 months
Increased productivity by 20% by coaching and training a team of 30+ employees with the best customer service practices
Consistently ensured all product was appropriately stocked by constant communication to corporate headquarters in Spain
Slashed shrinkage from 13% down to 0.1% using impeccable organization and keen awareness of every aspect of Loss Prevention
SANDROSales Specialist
Oct. 2011 - Oct. 2012Chevy Chase, MDOpened the brand’s 12th concession in Bloomingdale's in the US
Ensured daily sales goals are met by providing excellent customer service and analyzing sales
In charge of all visual merchandising and floor moves
Increased productivity by developing spreadsheets to track sales, traffic, conversion and UPT
Allsaints UK LTDMen's Department Manager
Jun. 2011 - Oct. 2011Washington D.C. Metro AreaOpened the brand’s thirteenth store in the US while managing a team of 20+ associates Provided weekly reports to the store manager including Product Reports and Sales Overviews
Ensured all merchandise was appropriately stocked and merchandised on the floor at all times
Increased awareness by acting as the store's brand ambassador to increase traffic to the store
Kenneth Cole ProductionsRetail Management
May. 2010 - Jun. 2011Vacaville, CAPromoted from sales associate to Key Holder within first 6 months of employment Took lead in overseeing all visual and merchandising floor moves. Consistently exceeded goals in sales, conversion, UPT and ADT.
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