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Work Background
DKATALISSenior Product Manager
Mar. 2023
AjaibSenior Product Manager
Jan. 2022 - Dec. 2022Lead user journey and access management team to release Ajaib Crypto trading app, manage app development, working closely with legal compliance and finance in order to comply with the crypto trading regulation in Indonesia, and preparing quarterly & yearly roadmap plan with stakeholder.
TokopediaLead Product Manager
Jan. 2020 - Jan. 2022Lead user journey and access management team to handle complaint channel as well as training junior product manager, manage app development, and preparing quarterly & yearly roadmap plan with operation stakeholder (customer care and experience tribe).
TokopediaProduct Manager
Mar. 2019 - Dec. 2019Greater Jakarta Area, IndonesiaManage tokopedia help centre and complaint channel (focusing on customer care handling and support agent tools) from the product backlog, release plan, sprint meeting & stakeholder request with goal to increase Customer Experience and Satisfaction Rate. Discuss UI/UX improvement with Design & R&D team as well as check app stability with the QA team
YorsProduct Manager
Nov. 2016 - Jan. 2019Greater Jakarta Area, IndonesiaManage app development from design the app feature & flow (from MVP to improvements), maintain the product backlog, release plan, sprint meeting & stakeholder request. Involve in research about user behavior, user needs & interaction and also in UI/UX improvement as well as check app stability with QA team.
Supa Serious StudioProject Manager
Sep. 2014 - Sep. 2016Greater Jakarta Area, IndonesiaManage game development from market research, prepare game design document (contains game mechanics, storyline, levels, revenue plan and other game-planning related), and involve in game development process from brainstorming, designing phase, prototyping, development, testing & release
Kawan Kawan EOEvent Organizer
Jun. 2013 - Oct. 2014Manage events, focusing on bazaar(fashion & food), product demo, exhibition, product launching. Deal with management contact, decoration and thematic event. Usually held the event in the mall(indoor and outdoor).
GameloftLead Game Designer
Dec. 2012 - May. 2013YogyakartaManage all task of the game designer in team and checking their progress. Designing all game UI, character, level, and responsible for massporting the game from master to all handheld (kypad and touch device). Communicate to all team including programmers, artist and producer, and fixing all bug that related to design. And also reporting the progress and merging all updated data.
GameloftGame Designer
May. 2012 - Dec. 2012Yogyakarta Area, Yogyakarta, IndonesiaDesigning all game UI, character, level, and responsible for massporting the game from master to all handheld (kypad and touch device). Communicate to all team including programmers, artist and producer, and fixing all bug that related to design. And also reporting the progress and merging all updated data.
GameloftSenior QA
Jan. 2012 - Apr. 2012YogyakartaResponsible for testing game and finding bug, reporting to lead tester, checking all tester bug and get their report, and manage all task of team.
GameloftQA
Aug. 2011 - Jan. 2012Responsible for testing game and finding bug. Reporting to Lead Tester and to developer team for any kind of bug, from critical one to minor one.
SukaSukaJessicaStore Manager
Jul. 2009 - Jun. 2011Paris Van Java Mall - Bandung, IndonesiaReporting to owner, branding, selling and responsible for new staff and product distribution.
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