Wunderman Thompson Commerce & TechnologyProgram Manager
Jul. 2018 - Jan. 2024SpainManage large-scale client programs focused on business growth, technology advancement and process improvement across value chain activities such as operations, sales and service. Team Leadership: Building and managing talented teams of developers and other specialists. Supervised up to 15 personnel, coordinating between in-house and client teams and keeping stakeholders informed of progress and milestones.
Communication Skills: Communicating effectively with team members, stakeholders and other relevant parties spread across multiple continents Conflict Resolution: Resolve issues in such a way that leaves our team members and stakeholders dedicated and committed to moving forward and not angry and feeling as if they lost in a zero-sum game of egos.
Planning and Resource Management: Ability to develop a variety of plans (risk, cost, contingency) and then assess, match, and manage resources to execute those plans.
Program/Project Tools and Techniques: a “tool belt” or “kit bag” of tools and techniques to solve problems, gather and analyze information, and generally increase the productivity of the program team.
Project Management Frameworks: Ability to adapt to different frameworks yet specializing in the agile methodologies