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Work Background
ByteDanceGlobal E-Commerce Product Manager (Tokopedia)
Feb. 2024 - Jul. 2024Jakarta, IndonesiaI lead one of the product development teams within the Content Tribes. We are developing solutions to help Tokopedia users sell goods through multiple channels. As a product manager, my responsibilities include:
- Develop product requirements.
- Develop product roadmaps and release plans.
- Manage product team resources (UI/UX Designers & Software Engineers) to ensure accurate product releases.
- Ensure communications between the product development team (Designers, Software Engineers, Data Analysts) and other internal teams (Marketing, Sales and Operations) happen smoothly.
TokopediaAssociate Product Manager
Jul. 2022 - Jul. 2024Jakarta, IndonesiaI lead one of the product development teams within the Content Tribes. We are developing solutions to help Tokopedia users sell goods through multiple channels. As a product manager, my responsibilities include:
- Develop product requirements.
- Develop product roadmaps and release plans.
- Manage product team resources (UI/UX Designers & Software Engineers) to ensure accurate product releases.
- Ensure communications between the product development team (Designers, Software Engineers, Data Analysts) and other internal teams (Marketing, Sales and Operations) happen smoothly.
SolosProduct Manager
Jan. 2022 - Jul. 2022Jakarta, IndonesiaI lead the product development team in the company. We are developing solutions to help freelancers productise and sell their services at scale. As a product manager, my responsibilities include:
- Create & maintain product development SOP.
- Gather product requirements from the product users (clients/freelancers/operations team).
- Create product roadmaps and release plans.
- Manage product team resources (UI/UX Designers & Software Engineers) to ensure accurate product releases.
- Conduct user testings (UAT, interview, UI/UX research) to validate product development assumptions.
- Perform QA for product prototype, copywriting and developed product on every product release.
- Ensure communications between the product team and other internal teams (Marketing, Sales and Operations) happen smoothly.
SolosProduct Manager
Jan. 2022 - Feb. 2022Singapore
RavenryProduct Manager
Apr. 2020 - Jul. 2022Jakarta, IndonesiaI lead the product development team in the company. We are developing solutions to help clients find and manage projects with top freelancers globally. As a product manager, my responsibilities include:
- Create & maintain product development SOP.
- Gather product requirements from the product users (clients/freelancers/operations team).
- Create product roadmaps and release plans.
- Manage product team resources (UI/UX Designers & Software Engineers) to ensure accurate product releases.
- Conduct user testings (UAT, interview, UI/UX research) to validate product development assumptions.
- Perform QA for product prototype, copywriting and developed product on every product release.
- Ensure communications between the product team and other internal teams (Marketing, Sales and Operations) happen smoothly.
RavenryBusiness Improvement Analyst
Sep. 2019 - Apr. 2020Greater Jakarta Area, IndonesiaEnsuring business effectiveness and efficiency within the project and operation departments. Responsibilities include: - Develop and analyse business improvement metrics with a goal of improving business processes effectiveness and efficiency.
- Develop and implement standards in business operations.
- Actively involve in strategising business goals.
RavenryProject Executive
Sep. 2019 - Apr. 2020Jakarta, IndonesiaManaging client research projects and ensure project fulfillments in a timely manner. The responsibilities include: 1. Scoping inbound research project requests from potential clients globally.
2. Generate and negotiate research project proposals with potential clients.
3. Delegate research project tasks to the freelance researcher within the company's network.
4. Perform quality assurance on research project deliverables. 5. Finalise research project reports and deliverables.
RavenryMarket Research Analyst
May. 2019Jakarta, IndonesiaAs a freelance researcher, my responsibilities are revolving around generating business research reports requested by global clients. Typically, researches are conducted by leveraging secondary data on the public domain (available for free on the internet).
RavenryConsultant
May. 2019Jakarta, IndonesiaAs a consultant, I manage projects from initiation to completion, ensuring that deliverables are met on time and within budget. By collaborating closely with internal teams and client stakeholders, I ensure alignment and drive successful outcomes. I also develop strategic plans to address business challenges and enhance performance. Staying current with industry trends allows me to offer innovative solutions and continuously improve consulting practices.
Center for Indonesian Policy StudiesResearcher
May. 2018 - Mar. 2019Greater Jakarta Area, Indonesia1. Policy advocacy effort - Strategizing policy advocacy effort to influence policy reform - Presenting research results and policy recommendation to relevant stakeholders (i.e. Legislative members) - Maintain a presence in media (i.e. mention of researcher's opinion and comments on specific issues) - Appear as an expert in the social campaign (i.e. CIPS' Stop Oplosan Campaign) 2. Research on valorizing knowledge in education policy-making (Published links below) - Joint project with UNESCO as an effort of realizing Sustainable Development Goals (SDG) No.4 on quality of Education - Design and conduct situational analysis on current information usage in Education policy-making - Formulate recommendation for education stakeholders to improve information usage in Education policy-making 3. Research on National Education Policy with a specific focus on low-cost private schools (LCPS) - Conduct qualitative and quantitative researches to understand the role of LCPS in providing quality education access to low-income families - Formulate policy recommendation for policy-makers
BOI Research ServicesJunior Research Executive
Apr. 2017 - Mar. 2018Greater Jakarta Area, IndonesiaAssisting client acquisition. 1. Consult potential client’s research needs (identify problems and a possible solution)
2. Prepare tailored research proposal for prospects
3. Following up on prospects Assisting end to end research processes (both quantitative and qualitative)
1. Development of questionnaires, interview questions and discussion guides (for FGD). Conducting desk researches.
2. Lead recruitment phases (qualitative & quantitative)
3. Conduct IDIs (Qualitative)
4. Quantitative analysis using SPSS (making tables and charts for quantitative analysis) Assist in reporting and presenting results to the client
1. Assist in creating report framework
2. Writing the report by combining results and relevant secondary data
3. Assist in report presentation to the client
Teledirect TelecommerceOnline Marketing Specialist
Sep. 2015 - Oct. 2016Kuala Lumpur, MalaysiaServing the Google Advertising Acquisition project doing cold-calling end-to-end sales activities. 1. Prospecting Indonesian SME to advertise online
2. Educating business owner on the benefits of online advertising
3. Guide through the sign-up and strategizing online campaigns processes Maintaining a good relationship with customers to ensure repeated purchasing with a consultative mindset. 1. Follow up onboarding customers after 1 month of signing up
2. Collect feedback from customers regarding the advertising tools
3. Help strategize further online marketing strategy to improve advertising effectivity
Gridiron Sports BarWaiter
Mar. 2013 - Jul. 2013Kuala Lumpur, MalaysiaI worked part-time as a waiter to get some extra cash during my study. It was a great experience to work closely with customers and attend to their needs from what the bar offers. I took orders, serve orders within the bar premises and ensure the premises look appealing.
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