HSBCHead of Regulatory Compliance Transformation
May. 2017 - Jan. 2023London, England, United Kingdom• Established and led the Global Regulatory Compliance Transformation team at HSBC, overseeing all aspects of Regulatory Compliance delivery.
• Managed an annual budget of $34 million for change initiatives, supervising around 85 transformation full-time equivalents across 6 locations, averaging about 25 global initiatives annually.
• Secured yearly funding for all transformation projects, including vital investments in IT infrastructure.
• Developed and nurtured the transformation organisation, prioritising skills and competency development.
• Engaged with diverse stakeholders at all levels, ensuring alignment and robust governance from the Executive Committee downwards.
• Effectively managed portfolio risks, issues, and dependencies to ensure the successful delivery of all initiatives.
• Implemented 16 enterprise-wide compliance applications within 6 years, enhancing operational efficiency and compliance effectiveness.
• Spearheaded the digitization of the compliance advisory function, establishing HSBC as a leader in compliance digitization.
• Delivered advanced compliance risk analytics models, enhancing risk management capabilities.
• Successfully introduced an enterprise-wide employee compliance ecosystem covering various areas such as personal account dealing, outside business interests, political contributions, etc.
• Led numerous regulatory and audit remediation initiatives, driving cost reduction and improving compliance posture.
• Oversaw the seamless migration to Agile methodologies, fostering greater agility and responsiveness within the regulatory compliance transformation team.
• Conceptualised and implemented the digitization of HSBC's regulatory visit tracking process, resulting in reduced workloads, improved consistency of regulatory messaging, risk mitigation through cross-jurisdictional knowledge sharing, and enhanced process discipline through Senior Management reporting on action management.