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Work Background
Small Business Owner
Business Optimisation Software Solutions Pty LtdSmall Business Owner
Apr. 2019Gauteng, South Africa
Product Consultant - Absalom Systems
SmartHR Software SolutionsProduct Consultant - Absalom Systems
Jun. 2017 - Nov. 2018Centurion, South AfricaMy responsibilities as a Product Consultant were to: ● Setup (working with the Project Manager) the SmartHR software installation pack and configure the system to operate as expected. ● Manage and execute data migration activities (if required) to ensure the existing customer data is imported, validated and signed off by the customer prior to go-live. ● Verify with the client through User Acceptance Test that the system is configured correctly. ● Execute the cut-over to production on the agreed go-live date. ● Provide on-site support to end users to guide, advice, train and verify that users are able to undertake their role using the SmartHR software. ● Escalate to Project Manager any issues with client engagement during testing and training, or any issues that could derail the success of the project. ● Interact with SmartHR Reseller/Partners ensuring Partner needs are addressed in a timely manner and ensuring overall Reseller/Partner satisfaction. ● Liaise with Reseller/Partner on a regular basis to gauge satisfaction and offer additional products, services, or training to improve satisfaction levels.
Kwalata Community Development
Kwalata - Dinokeng Game ReserveKwalata Community Development
Oct. 2016 - May. 2017HammanskraalContent and Social Media Management. KCDI is a socio-economic development enterprise which has grown out of a twenty-year involvement in the surrounding community. For the past five years, we have facilitated and assisted International Partners and Corporate South Africa to commit, engage and roll out their social responsibility obligations successfully and with tangible results. We have created a framework whereby, with the aid of Partners and Sponsors, long-term relationships are formed in the community. Our Vision: To establish the KCDI as a single point of entry from where outreach and development strategies are implemented by means of networking with Local and International Partners. We strive to engage, enable and empower the Southern African community to create a sustainable foundation for development and upliftment. Our Business: Local Corporate Social Investment is required by South African BBBEEE law. KCDI specialises in facilitating an exchange of resources which are channelled to achieve measurable results as expected by Public and Private Sector organisations. Benefits include brand building, recognised CSI claims and delivery of their marketing message into a selected target market. We analyse the needs of our community and connect sponsors and partners with specific projects. We also identify entrepreneurs in the community and ensure that their needs are met. This, in turn, results in the creation of micro free-market economies which are one of the cornerstones of upliftment. We promotes social upliftment via skills transfer and capacity building. We are also the conduit for International Funding in a fully accountable way. Via the use of the Internet, partners are kept up to date with their chosen project’s progress. This ensures that funding has been applied as the partner intended.
Independant Facilitator
Trainers on DemandIndependant Facilitator
Jul. 2016 - May. 2017Pretoria Area, South AfricaAs an Independant Training Facilitator my scope covers the following: ● Interviewing staff and managers to assess training needs ● Designing training curriculum ● Organizing in-house and offsite activities, like presentations, job simulations and role-playing exercises ● Manage employees’ subscriptions to conferences and e-learning courses ● Order instructional material (e.g. ebooks and manuals) ● Discuss career-pathing opportunities with managers ● Enrich courses with visual aids to engage trainees ● Measure outcomes from trainings ● Research and recommend learning equipment (e.g. platforms and projectors) ● Calculate and report on training costs ● Ensure new hires undertake mandatory trainings on health and safety practices
Certified Banting Coach
The Real Meal RevolutionCertified Banting Coach
Jun. 2016GautengI coach employees in making a positive difference towards their own health and lifestyle thereby encouraging a healthy workforce for all employers.
Learning And Development Specialist
TelkomLearning And Development Specialist
Sep. 1999 - Jul. 2015Johannesburg Area, South AfricaI fulfilled many responsibilities for operational development programs which were aligned to the company’s goals. These were: ● Ambassador: As an ambassador for learning and development I got involved with Female Development Programs, Learnerships, Management Development Programs, Office Management Programs and Graduations. ● Designer I have designed learning activities by selecting, blending and employing the most appropriate delivery channels to accomplish the specific outcomes’ requirements while working with subject matter experts on the design of the programs ● Assessor I conducted formative and summative assessments during and after training courses to assess the competence of the learners. ● Coordinator I also updated and maintained training management records e.g. class registers w.r.t. bookings, cancellations of learners and captured the results on SAP Training and Events Management. ● Facilitator I facilitated more than 35 different types of outcomes-based learning events and workshops, in a conducive learning environment where I delivered content appropriate to the delegate’s level within the areas of Leadership and Management, Business Management and Human Resource Management development in the organisation. ● Change Management Practitioner I have been part of the Organisational Development team in implementing national change interventions to minimise resistance to change and ensure integration of project outcomes into the organisation upon conclusion of the projects. 1. Developing and communicating Telkom’s Leadership Model 2. Designing and introducing the Behaviour Model and 360 Degrees Feedback 3. Develop and facilitate learning activities for the Richard Barrett Vision & Values Workshops 4. National Organisational Cultural Change in Telkom SA Ltd 5. Customer-centric business processes Workshops 6. The Do Quality Workshop with Network Field Operations 7. Project Reconnect, a restructuring project for Telkom SA Ltd
Human Resource Management Generalist
TelkomHuman Resource Management Generalist
Aug. 1995 - Aug. 1999Johannesburg Area, South AfricaMy responsibilities in this post were to ensure quality transactional HR practices: ● Process the appointments of permanent staff and contract workers ● Handle all internal transfers, housing applications and bursary applications ● Process all leave type applications ● Establish and maintain the Labour Relations filing system ● Deal with personnel issues and enquiries ito salaries, medical aid schemes, telephone rebate and other company benefits ● Maintain the personnel’s information on the central filing system ● Update the personnel information on SAP HR Master Data ● Arrange birthday and special occasion celebrations The position included the duties of an Events Coordinator/Office Administrator/Personal Assistant: ● National coordinator for all Telkom's teambuilding events and Corporate functions ● Organise all the staff's subsistence and travel arrangements ● Process all the staff's subsistence and travel claims ● Manage all the purchases e.g. training material, office equipment and stationery ● Administer account payments ● Liaise with courier companies to deliver goods/training material to regional colleges ● Organise and prepare for office functions, monthly staff meetings ● Made the arrangements for disciplinary and salary negotiation meetings ● Stand in as Personal Assistant for General Manager and Senior Managers ● Compile Agendas for Meetings ● Type and distribute Minutes of Meetings ● Compile and distribute work documents and file copies of all documents ● Screen telephone calls and diary management for Management team
Office Administrator
TelkomOffice Administrator
Jan. 1990 - Jul. 1995Johannesburg Area, South AfricaAs the Office Administrator I handled clerical and administrative duties such as: ● Taking phone calls ● Managing correspondence ● Organizing meetings ● Scheduling appointments ● Travel arrangements ● Process all leave applications ● Keep the personnel files up-to-date ● Attend to inquiries regarding salaries and wages ● Assist with inquiries from Management pertaining to the HR policies ● Update and monitor the PERSAL system with changes on staff's personal information ● Manage the purchases for the division by placing orders or through petty cash ● Conduct General administrative functions ● Developing and maintaining filing systems ● Compile the budget on Excel and draw the budget reports ● Monitor and update data regarding the exchanges of the P&T services, ● Communicate the discrepancies and changes to the Engineers

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