JPMorgan ChaseVice President - Branch Manager
May. 2011 - Jan. 2013Fort Worth TXJPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where they stand today: They are a leading global financial services firm with assets of $2.3 trillion, operate in more than 60 countries, have more than 240,000 employees, serve millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients. JP Morgan Chase is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. - Personally manage team of 20 banking professionals ranging from Teller level to Assistant Branch Manager. - Maintain and build relationships with high balance/high potential clients ranging from $500,000 - $16m in deposit relationships.
- Responsible for HR branch components.
- Responsible for training, developing, and coaching banking professionals.
- Peer management training within district team.
- Cross sell bank products and services to new and existing clients.
- Manage and grow branch P&L. Accomplishments: - In one year took a branch from a peer group performance level 4 to a 2 with growth of deposits of $170m.
- Highest employee satisfaction survey results out of 13 branches in my district in 2012 - 98% satisfaction rating out of 20 employees.
- Top 20% in customer satisfaction ratings in the nation for banking center management.