Mark Ross

Sr. Business Systems Analyst @Launch5 Media

ITConsultingSystem AnalystProduct ManagerProject ManagerBusiness AnalystData Analyst

Professional Summary I am a highly motivated and results-driven Senior Business Systems Analyst/Project Manager with 19 years of in-depth experience in the technical and business systems sector. My expertise spans mobile and web application development, data visualization, analytics, and comprehensive project management across a variety of technical and business platforms. I have successfully led projects involving remote teams and have a strong track record in executive management collaboration, user stakeholder interactions, and technical development. Key Achievements: Leadership in Technology and Business Systems: Directed the strategic vision of IT departments, improving service levels and reducing development times by 30% through effective team and project management strategies. Innovative Project Management: Managed significant projects for state agencies and major corporations such as Wells Fargo, including the development of a new grants website and a comprehensive digital marketing plan for state broadband projects, and automated reporting systems increasing efficiency by 40%. Advanced Technical Proficiencies: Skilled in Agile Scrum, Kanban methodologies, and a variety of project management tools (JIRA, Asana, Trello). Proficient in database query development (SQL), data analysis (Power BI, Tableau), and programming (JavaScript, PHP). Effective Communication and Stakeholder Management: Renowned for excellent communication, capable of leading projects across multiple business lines and translating complex requirements into actionable plans. Technical Skills: Agile SCRUM, Kanban Project Management Tools: JIRA, Asana, Trello, Planview, Monday E-commerce, Digital Agency Management (SEO, Social Media, Content, Video) Data Analysis & Visualization: Power BI, Teradata, Tableau Programming: JavaScript, SQL, PHP Web Service API Documentation: REST, JSON, XML Personal Attributes: Strong communicator across multiple internal and external vendors. Expert in leading projects from high-level overviews to detailed

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Work Background

Senior Business System Analyst

Minnesota IT ServicesSenior Business System Analyst

Jun. 2023Minnesota, United States

Founder

Townie AppFounder

Jan. 2019Greater Minneapolis-St. Paul AreaLocalized social groups and advertising app in development. The Townie app is in development as a prototype at this time.

Project Manager

Wells FargoProject Manager

Aug. 2015 - Jun. 2023Greater Minneapolis-St. Paul Area

Director of Application & Web Development

UnityWorks! MediaDirector of Application & Web Development

Apr. 2012 - Jun. 2015Bloomington, MNDrive strategic vision of executive team by developing strategies to improve communication and service level from technology group to business and product development groups. Provide management to IT staff, directing infrastructure, development and document processing. Manage projects and developer resources in multiple areas to address business needs. Evangelize IT group by marketing successes and correlating tech initiatives to budgets and fiscal savings.

E Business Systems Consultant

Wells FargoE Business Systems Consultant

Dec. 2008 - Apr. 2012Greater Minneapolis-St. Paul AreaLeading and directing teams of business analysts and project managers in delivering public facing tools for Wells Fargo Home Mortgage online. Strategy planning with non-technical business groups to determine required changes, metrics and budget for new web development projects and new initiative with Wells Fargo Insurance to implement human resources tools developed in home mortgage division of Wells Fargo.

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