Christina Adamoli

Duty Manager @Exeter Northcott Theatre

Support SpecialistGraduate StudentCall CenterCustomer Support Representative📝 Influencer or BloggerCall Center TrainerCustomer ServiceHelp Desk SupportChat SupportLive ChatCustomer Care SpecialistBloggerAssistantData EntryData Entry SpecialistTutorBusiness OwnerEducationPostGraduate🎓 Student

Christina Adamoli is a dedicated and passionate professional most recently serving as the Counter/Show Lead at the Denver Center for the Performing Arts. With a strong background in performing arts, she has had the unique opportunity to integrate her passion with her professional career. Prior to her role, she held various positions within the nonprofit arts sector, honing her skills in performance, school coordination, and customer service. Christina is known for her ability to handle high-pressure situations with grace and efficiency, ensuring all events run smoothly and successfully. She holds a degree in music performance, demonstrating her commitment to the field. Christina's dedication to preserving and promoting the arts is a cornerstone of her work, making her an invaluable part of the Denver Center for the Performing Arts team.

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Work Background

Call Centre/ Subscriber Services/ Counter Lead

Denver Center for the Performing ArtsCall Centre/ Subscriber Services/ Counter Lead

Aug. 2021 - Aug. 2024United States, DenverProvided exceptional customer service over the phone, through email, or online chat. Data entry was a necessary component, and my attention to detail was essential. In addition I trained and led a team of call center agents and customer service representatives and managed front of house box office operations to ensure a seamless and efficient experience for all patrons. Conflict resolution and de-escalation training ensured a successful customer engagement.

Adamoli Music Studios

Self-EmployedAdamoli Music Studios

Mar. 2020United States, DenverContributed to the development of summer educational programs at the Denver Center for the Performing Arts. The Culmination of which was the curriculum design and implementation of Sondheim for 6-8th Grade and STOMP! for K-5th Grade. Educating wide range of students from age 5 upward Adapted lessons to match the unique needs and objectives of each learner. Demonstrated expertise across various genres including classical, musical theatre, pop, CCM, bluegrass, country, indie, folk, and Americana.

SCHOOL PROGRAM COORDINATOR/VOCAL AND PIANO INSTRUCTOR

Swallow Hill MusicSCHOOL PROGRAM COORDINATOR/VOCAL AND PIANO INSTRUCTOR

Jul. 2018 - Aug. 2020United States, DenverDelivered engaging teaching sessions to enhance students' musical abilities through personalized training at Swallow Hill Music in Denver Provided services to individuals of various age groups, ranging from 5 to 70 years. As school program coordinator, I was responsible for class and private lesson input, data input, database management and updates, verbal and written communication to teachers and students, and programming and database quality control to ensure a seamless schedule and enrollment experience for Swallow Hill's teachers and students.

Guest Service Specialist

Juut SalonspaGuest Service Specialist

Jan. 2017 - May. 2018United States, Saint PaulDelivered outstanding customer service to clients by effectively addressing their needs and requirements in person or on the phone. Utilised the organisations appointment scheduling program to arrange both new and repeat appointments Managed staff appointment rescheduling in unforeseen circumstances and supported out-of-office communication. Responsible for training and onboarding newly hired employees to ensure a welcoming workplace experience.

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