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Work Background
Healthcare Innovator โ€ข Telehealth
AfriMedHealthcare Innovator โ€ข Telehealth
Jul. 2019 - Oct. 2024Aargau, Switzerland๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐—ฟ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ฎ๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€: Conducting market research to identify user needs, market trends, and competitive landscape. Analyzing data to inform product decisions and identify growth opportunities. ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜† ๐—ฎ๐—ป๐—ฑ ๐—ฟ๐—ผ๐—ฎ๐—ฑ๐—บ๐—ฎ๐—ฝ๐—ฝ๐—ถ๐—ป๐—ด: Developing and articulating a clear product vision and strategy. Creating product roadmaps that outline the prioritized features and functionalities to be delivered over time. ๐—ฅ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€ ๐—ด๐—ฎ๐˜๐—ต๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ถ๐—ผ๐—ฟ๐—ถ๐˜๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Collaborating with stakeholders, including customers, sales, marketing, and engineering teams, to gather and prioritize product requirements. Balancing competing priorities and trade-offs to ensure successful product delivery. ๐—”๐—ด๐—ถ๐—น๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—ฑ๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜: Working closely with engineering teams and employing agile methodologies to iteratively develop and deliver products. Managing sprints, backlogs, and feature releases. ๐—–๐—ฟ๐—ผ๐˜€๐˜€-๐—ณ๐˜‚๐—ป๐—ฐ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ฐ๐—ผ๐—น๐—น๐—ฎ๐—ฏ๐—ผ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Facilitating effective communication and collaboration between various departments, such as engineering, design, marketing, and sales. Acting as a bridge between different teams to ensure alignment and smooth execution. ๐—ฃ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—น๐—ฎ๐˜‚๐—ป๐—ฐ๐—ต ๐—ฎ๐—ป๐—ฑ ๐—ด๐—ผ-๐˜๐—ผ-๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜ ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐˜†: Planning and executing product launches, including defining pricing, positioning, and marketing strategies. Collaborating with sales and marketing teams to drive product adoption and market penetration. ๐—ฃ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐˜๐—ฟ๐—ฎ๐—ฐ๐—ธ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ผ๐—ฝ๐˜๐—ถ๐—บ๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Monitoring product performance, analyzing metrics, and gathering user feedback to assess the success of products. Iterating and optimizing products based on user insights and market trends.
Interim General Manager
Zambezi HouseInterim General Manager
Nov. 2018 - Feb. 2019Victoria Falls, ZimbabweDuring my tenure at Zambezi House in 2017 and 2018, I tackled several operational challenges and facilitated a successful Management Agreement with Pure Africa. As one of the key contributors to the restaurantโ€™s opening in July 2017, I leveraged my deep understanding of the business blueprint to swiftly address issues and optimize performance. Since its launch, Zambezi House has established itself as a favorite destination for both locals and international travelers, celebrated for its modern dรฉcor, welcoming ambiance, and prime location along the iconic Zambezi River. My collaboration with Pure Africaโ€”an industry leader in Victoria Falls known for their culinary excellence, destination weddings, and premier river cruisesโ€”was a pivotal step in expanding Zambezi Houseโ€™s reach through curated packages and enhanced offerings. Although itโ€™s been a few years, the impact of this partnership continues to be felt, contributing to the ongoing success and reputation of both brands.
Community & Events Manager
FongitCommunity & Events Manager
Nov. 2014 - Feb. 2015Geneva Area, SwitzerlandFongit is Geneva's High Tech startup incubator - accelerating Swiss start-up success since 1991 (www.fongit.ch). Fongit is a private, non-profit foundation supported and financed by the State of Geneva. The foundation incubates more than 30 companies with 250 employees developing High Tech products in different sectors of innovation. Fongit are initiating a project of community management, event management, and communications. The aim is to create a vibrant exchange of information between start-ups employees, and external companies, building a good โ€œbuzzโ€ at the incubator and in the digital media. Project tasks include among others: โ€ข Serve as a key interface between other functional areas and the communications function; โ€ข Organization and coordination of internal and external events, such as lunchtime networking events consisting of presentations about key start-up issues given by an expert, followed by networking. (50-100 attendees, at Fongit Bluebox offices); โ€ข Establishing and managing a network of mentors, coaches and connecting them with start-ups; โ€ข Communications of events and news through social digital media; โ€ข Networking startups together, and create a Swiss start-up culture โ€ข Implementation of various project plans โ€ข Liaising with other departments, organisations and start-ups โ€ข Managing deadlines and optimize budgets.
Co-Founder & Tourism Innovator | myflyfishing.com & Touch Nature Safaris
Touch NatureCo-Founder & Tourism Innovator | myflyfishing.com & Touch Nature Safaris
Jul. 2013Switzerland | South AfricaAs the Co-Founder and Tourism Innovator, I drive the creative and operational vision for two dynamic tourism brands, myflyfishing.com and Touch Nature Safaris. My role focuses on spearheading innovative tourism offerings in sustainable travel, nature-based adventures, and community-focused experiences. I develop strategies that position our brands as leaders in adventure and luxury travel, while ensuring we remain committed to supporting local communities and environmental conservation. ๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€: โ€ข Designing unique tourism experiences that emphasize sustainability and client engagement. โ€ข Building strategic partnerships to expand our global reach and market presence. โ€ข Leading a cross-functional team passionate about nature, culture, and travel innovation. โ€ข Representing the company at international industry events and conferences.
Tourism Innovator
Touch NatureTourism Innovator
Jul. 2013 - Oct. 2024Aarau, Aargau, SwitzerlandAs a Tourism Innovator, I develop and implement forward-thinking strategies to elevate the visitor experience and promote sustainable tourism. I focus on emerging trends to create distinctive experiences while partnering with tourism boards, agencies, hospitality providers, and local communities to highlight the cultural, natural, and historical richness of our destinations. ๐— ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€ ๐—ถ๐—ป ๐—ฏ๐—ฟ๐—ถ๐—ฒ๐—ณ: ๐—ฅ๐—ฒ๐˜€๐—ฒ๐—ฎ๐—ฟ๐—ฐ๐—ต ๐—ฎ๐—ป๐—ฑ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐—ถ๐˜€: Stay updated on the latest trends, market dynamics, and consumer preferences in the tourism industry. Conduct thorough market research, analyse data, and identify opportunities for innovation and differentiation. ๐—–๐—ผ๐—ป๐—ฐ๐—ฒ๐—ฝ๐˜ ๐——๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜: Generate and develop innovative tourism concepts, products, and experiences that align with market demand and destination identity. This includes designing unique itineraries, crafting immersive activities, and incorporating sustainable practices. ๐—ฆ๐˜‚๐˜€๐˜๐—ฎ๐—ถ๐—ป๐—ฎ๐—ฏ๐—น๐—ฒ ๐—ง๐—ผ๐˜‚๐—ฟ๐—ถ๐˜€๐—บ ๐—ฃ๐—ฟ๐—ฎ๐—ฐ๐˜๐—ถ๐—ฐ๐—ฒ๐˜€: Advocate for and integrate sustainable tourism practices into all aspects of tourism innovation. Promote responsible tourism, conservation efforts, and community engagement to minimize environmental impact and support local socio-economic development. ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—˜๐—ป๐—ต๐—ฎ๐—ป๐—ฐ๐—ฒ๐—บ๐—ฒ๐—ป๐˜: Continuously evaluate and improve the visitor experience by identifying areas for enhancement. Implement innovative strategies to personalize and tailor services, incorporating technology and digital solutions to enhance convenience and engagement. ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ฃ๐—ฟ๐—ผ๐—บ๐—ผ๐˜๐—ถ๐—ผ๐—ป: Work closely with marketing teams to develop compelling narratives and campaigns that highlight the innovative tourism offerings. Collaborate on digital marketing strategies, social media initiatives, and content creation to increase awareness and attract target audiences.
Hospitality Management Lecturer
Swiss Hotel Management SchoolHospitality Management Lecturer
Aug. 2011 - Jan. 2012Leysin, Canton of Vaud, SwitzerlandLecturer in Information Systems. Main duties included the following: โ€ข Teach Information Systems module (as mentioned above) to students from a diverse international background โ€ข Assist/meet with students who requested assistance in the understanding of the subject โ€ข Prepare and update allocated module, subjects and units โ€ข Prepare supporting documentation and class exercises โ€ข Prepare, correct and Invigilate examinations
Hospitality Management Lecturer
HIM, Hotel Institute MontreuxHospitality Management Lecturer
Jun. 2011 - Jun. 2013Montreux, SwitzerlandLecturer in Convention Management & Events, Travel & Tourism, Principles of Management, Business Communications I, Computer Applications I, Composition & Research Methods. Main duties included the following: โ€ข Teach Six modules (as mentioned above) to students from a diverse international background โ€ข Assist/meet with students who requested assistance in the understanding of the subject โ€ข Prepare and update allocated modules, subjects and units โ€ข Prepare supporting documentation and class exercises โ€ข Prepare, correct and Invigilate examinations
Partner, Business Development - Sales & Marketing Director
Ocean Feast (UK) Ltd t/a OceansPartner, Business Development - Sales & Marketing Director
Feb. 2008 - Mar. 2011Chester, United Kingdomโ€ข Brand Creation โ€ข Brand Building โ€ข Marketing and Sales Strategy โ€ข Identification of Business expansion opportunities โ€ข Property identification including the process for securing the properties โ€ข Management of the property portfolio โ€ข Executive responsibility over Operations. โ€ข Drafting of business plans โ€ข Expansion plans
Founder & Managing Director
Touch Adventure & Zambezi Teaming CompanyFounder & Managing Director
May. 1998 - Aug. 2008Victoria Falls Zimbabwe & Livingstone Zambiaโ€ข Event Management Software (Eventbrite, Cvent) โ€ข Pre-Event Conference Calls โ€ข Site Inspection โ€ข Onsite Execution โ€ข Registration Management/Coordination โ€ข Customer Service Management โ€ข Security Management/Coordination โ€ข Compliance Management โ€ข Food and Beverage Management โ€ข Transportation Management โ€ข Break-Out Room Management โ€ข Audio/Visual Coordination โ€ข Venue Liaison
Rafting & Operations Manager
Adrift ZimbabweRafting & Operations Manager
Dec. 1996 - Dec. 1998Victoria Falls, ZimbabweSet up one day and multi day operations. This job was for a year before the company merged to form a company called Wild Horizons.
Sales & Marketing Manager
Frontiers AdventuresSales & Marketing Manager
Jan. 1995 - Dec. 1996Victoria Falls, Zimbabweโ€ข Responsible for the performance and development of the front office sales team. โ€ข Maintained accurate records of all pricing, sales, and activity reports submitted by front office sales teams. โ€ข Maintained contact with all clients and agents in the market area to ensure high levels of client satisfaction. โ€ข Set examples for sales teams in areas of personal character, commitment, organizational and selling skills, and work habits. โ€ข Conducted regular coaching and counseling with sales teams to build motivation and selling skills.

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