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Work Background
ROCZIBusiness Owner, Manager, Importer, Sale Rep.
Aug. 2024Paarl, Western Cape, South AfricaManager
Define the company’s vision, goals, and strategic objectives.
Oversee all aspects of the business, ensuring alignment with organizational goals.
Manage relationships with suppliers, customers, and marketplace representatives.
Analyze market trends and adapt business strategies to remain competitive.
Importer
Research and source high-quality products from international suppliers.
Negotiate favorable terms with suppliers, including pricing, shipping, and lead times.
Handle import logistics, including customs clearance, tariffs, and documentation compliance.
Monitor global market trends to identify potential new products.
Sales Representative
Drive sales growth through direct customer interactions and online marketplace management.
Optimize product listings on social media, Takealot, Amazon & Makro Online to maximize visibility and conversions.
Handle customer inquiries and provide excellent service to secure repeat business.
Track and analyze sales performance, identifying areas for improvement.
Graphic Designer
Design engaging marketing materials such as product banners, website graphics, and promotional ads.
Create product imagery and videos to enhance listings.
Maintain consistent branding across all digital and print media.
Social Media Marketer
Develop and execute social media strategies to promote products and drive traffic to the website.
Create compelling content, including posts, videos, and ads, tailored to the target audience.
Monitor and respond to audience interactions on platforms like Facebook, Instagram and TikTok.
Analyze campaign performance and adjust strategies to achieve marketing goals.
Bike RentBusiness Owner, Manager, Recruiter
Oct. 2023Paarl, Western Cape, South AfricaBusiness Ownership and Management
Oversee daily business operations, including rentals, payments, and customer service.
Monitor the company’s financial health by managing expenses, setting rental pricing, and analyzing profit margins.
Develop growth strategies to expand the fleet.
Recruitment of Drivers
Actively recruit independent delivery drivers through community outreach.
Conduct interviews & screenings.
Create and promote rental packages tailored to the needs of delivery drivers.
Fleet Management (Programme: Excel)
Procure, maintain, and expand the fleet of motorcycles to meet growing demand.
Schedule and oversee regular maintenance and servicing of motorcycles to ensure safety and reliability.
Implement systems for tracking motorcycle usage, mileage, and condition.
Develop processes to handle breakdowns, accidents & theft effectively.
Customer Relations
Build strong relationships with clients to foster trust and loyalty.
Provide clear rental terms and ensure drivers understand their responsibilities.
Respond promptly to customer inquiries, complaints, and feedback.
Offer support to drivers, such as assistance with insurance claims or vehicle issues.
Compliance and Legal Responsibilities
Ensure that all motorcycles are roadworthy, registered, and insured.
Verify that all clients meet legal requirements, such as holding a valid driver’s license and delivery permits.
Maintain accurate records of rental agreements, payments, and vehicle inspections.
Stay updated on local transportation laws and adjust policies to remain compliant.
Financial Management (Excel)
Collect rental payments, deposits, and manage overdue accounts.
Keep detailed financial records, including income, expenses, and profit margins.
Race Corporation South Africa Pty LtdBUSINESS OWNER, DIRECTOR, MANAGER, IMPORTER, SALES REP
Jan. 2022South AfricaDirector/Manager
Define the company’s vision, goals, and strategic objectives.
Oversee all aspects of the business, ensuring alignment with organizational goals.
Manage relationships with suppliers, customers, and marketplace representatives.
Analyze market trends and adapt business strategies to remain competitive.
Importer
Research and source high-quality products from international suppliers.
Negotiate favorable terms with suppliers, including pricing, shipping, and lead times.
Handle import logistics, including customs clearance, tariffs, and documentation compliance.
Monitor global market trends to identify potential new products.
Sales Representative
Drive sales growth through direct customer interactions and online marketplace management.
Optimize product listings on the company’s website, social media, Takealot, Amazon & Makro Online to maximize visibility and conversions.
Handle customer inquiries and provide excellent service to secure repeat business.
Track and analyze sales performance, identifying areas for improvement.
Graphic Designer
Design engaging marketing materials such as product banners, website graphics, and promotional ads.
Create product imagery and videos to enhance listings.
Maintain consistent branding across all digital and print media.
Social Media Marketer
Develop and execute social media strategies to promote products and drive traffic to the website.
Create compelling content, including posts, videos, and ads, tailored to the target audience.
Monitor and respond to audience interactions on platforms like Facebook, Instagram and TikTok.
Analyze campaign performance and adjust strategies to achieve marketing goals.
Bookkeeper
Maintain accurate financial records, including tracking sales, expenses, and supplier payments.
Reconcile bank accounts and manage cash flow.
Generate financial reports to track business performance and inform decision-making.
Race Corporation South Africa Pty LtdDirector
Jul. 2021Paarl, Western Cape, South AfricaRaceCo SA was started in Cape Town in 2021 with the idea to provide South African Racing Drivers with racing products that is not or rarely available in South Africa without spending thousands.
The owners of RaceCo are racers themselves & big racing enthusiasts so figuring out what the first products would be was easy, we just thought of what our racing needs are and what we really would like to have here in SA. Our first product was the Wheel Alignment Toe Plates Set which we manufactured locally and the rest just followed. Soon we expanded our range to accommodate Cyclists. We take the development of our products very seriously, a lot of time and effort goes in to the whole process from the research to the packaging. We strive to provide the best quality yet most affordable products possible.
Fancy CarsFreelance Finance and Insurance Business Manager F&I (Remote)
Jul. 2019 - Sep. 2019South AfricaFinancing: (Programme: Signio), Assess customers' financial needs and creditworthiness. (KYC), Present financing options, interest rates, and payment terms tailored to the customer’s requirements, Secure financing approval by liaising with banks. Provide customers with insurance options, including vehicle protection plans, warranties, gap insurance, and credit insurance. Explain coverage details, costs, and benefits to ensure customers understand their options. Promote and sell value-added products such as extended warranties, service plans, and maintenance packages. Secure customer signatures on required documentation and ensure proper disclosure of all terms and conditions. Accurately complete all finance and insurance paperwork, including loan applications, contracts, and warranty agreements. Maintain a detailed and organized filing system for all completed deals. Submit applications and contracts to financial institutions and insurance providers promptly. Ensure all transactions are recorded and stored securely for audit purposes. Negotiate terms to secure favorable financing deals for customers. Customer Relationship Management: Address any customer questions or concerns about financing or insurance options. Prepare reports on F&I performance metrics such as: Deal profitability. Penetration rates for F&I products. Average profit per vehicle. Analyze performance trends and suggest strategies to improve F&I profitability. Train sales team members on basic F&I processes and product knowledge to support cross-selling. Collaborate with sales managers and team members to ensure a seamless customer journey from vehicle selection to financing
Curves WellingtonGraphic Designer and Digital Marketer
Apr. 2019 - Mar. 2021Western Cape, South AfricaI handled all aspects of design work, including marketing advertisements, business cards, price lists, and vouchers. Additionally, I managed the Facebook and Instagram profiles, ensuring consistent branding and engagement.
The Beauty BarGraphic Designer and Digital Marketer
Apr. 2019 - Mar. 2021South AfricaI handled all aspects of design work, including marketing advertisements, business cards, price lists, and vouchers. Additionally, I managed the Facebook and Instagram profiles, ensuring consistent branding and engagement.
Fantasy CarsFinance and Insurance Business Manager F&I, Personal Assistant
Mar. 2017 - Jul. 2018South AfricaFinancing: (Programme: Signio), Assess customers' financial needs and creditworthiness. (KYC), Present financing options, interest rates, and payment terms tailored to the customer’s requirements, Secure financing approval by liaising with banks. Provide customers with insurance options, including vehicle protection plans, warranties, gap insurance, and credit insurance. Explain coverage details, costs, and benefits to ensure customers understand their options. Promote and sell value-added products such as extended warranties, service plans, and maintenance packages. Secure customer signatures on required documentation and ensure proper disclosure of all terms and conditions. Accurately complete all finance and insurance paperwork, including loan applications, contracts, and warranty agreements. Maintain a detailed and organized filing system for all completed deals. Submit applications and contracts to financial institutions and insurance providers promptly. Ensure all transactions are recorded and stored securely for audit purposes. Negotiate terms to secure favorable financing deals for customers. Customer Relationship Management: Address any customer questions or concerns about financing or insurance options. Prepare reports on F&I performance metrics such as: Deal profitability. Penetration rates for F&I products. Average profit per vehicle. Analyze performance trends and suggest strategies to improve F&I profitability. Train sales team members on basic F&I processes and product knowledge to support cross-selling. Collaborate with sales managers and team members to ensure a seamless customer journey from vehicle selection to financing. Director’s Personal Assistant: Calendar Management (Excel & Diary). Travel Arrangements. Reminders & Follow-ups. Prepare Documentation. Meeting Preparations. Research & Reporting. Manage & Process Payments. Events Planning. Day-to-day Admin. Personal Errands
ROOINEK BOERDERYAdministrative Clerk
Dec. 2014 - Dec. 2016South AfricaHR
Reviewing resumes & handling interviews
Ensuring legal documentation is in place
Completing employment contracts Assisting new employees with bank accounts UIF registration and submission Record keeping (Physically & Electronically) Payroll (Programme: Oranje Lone & Excel)
Load employee details on system Manage payroll processes (salary calculations, overtime, benefits, PAYE, UIF)
Generate payslips Handling of queries
Record keeping (Physically & Electronically)
Reports Packhouse Assistant Manager
Manage and assist in PPECB inspections
Operational oversight
Quality control
Inventory & equipment management
Health & safety compliance
Global GAP Audit: Documentation Preparation, Staff Training, Internal Pre-audit, Process Management, Risk Assessment and Mitigation General Admin
Check and respond on emails (Outlook)
Answer phones
Schedule meetings
Filing
Calendar management (Excel)
Data capturing (Excel)
Record keeping (Physically & Electronically)
Ellis FlooringAdministrative Clerk
Sep. 2014 - Nov. 2014South AfricaBookkeeping (Programme: Pastel)
Quotes
Invoicing Cashbook Debtors Record Keeping (Physically & Electronically) Customer Service Check and respond on emails (Outlook)
Answer phones
Welcome & assist walk-in customers
Schedule meetings & installations
Handling queries & complaints
Follow up on leads General Admin
Stock take (Excel)
Office supplies
Filing
Data capturing (Excel)
Record keeping (Physically & Electronically)
Oorlogspoort PakhuisAdministrative Assistant
Mar. 2014 - Jul. 2014South AfricaBookkeeping (Programme: Pastel)
Invoicing Cashbook Debtors Vat Submission
Record Keeping (Physically & Electronically)
Reports Logistics
Organize & manage inspection with PPECB
Organize & manage transport of fruit from Packhouse to Cold Storages HR
Reviewing resumes & handling interviews
Ensuring legal documentation is in place
Completing employment contracts Assisting new employees with bank accounts UIF registration and submission Record keeping (Physically & Electronically) Payroll (Programme: Oranje Lone & Excel)
Load employee details on system Manage payroll processes (salary calculations, overtime, benefits, PAYE, UIF)
Generate payslips Handling of queries
Record keeping (Physically & Electronically)
Reports General Admin
Check and respond on emails (Outlook)
Answer phones
Schedule meetings
Filing
Calendar management (Excel)
Data capturing (Excel)
Record keeping for Global GAP audits (Physically & Electronically)
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