CognizantIntelligent Process Automation (IPA) Consulting Manager (Senior Manager)
Feb. 2018 - Dec. 2021United StatesDirected digital operations transformation solutions for P&C and L&A insurance clients
Served as interim deputy Chief of Staff for CIO of $3.4B P&C insurance company
Led business development initiatives and pre-sales activities Key Achievements: Managed $69.6M L&A policy management automation assessment, identifying $6M in direct labor savings through RPA
Led automation assessments for multiple Fortune 500 companies, including $3.4B P&C insurance, $14.4B energy & utilities, $143B telecommunications, and $39B life sciences organizations Orchestrated transformation initiatives for $49B multi-line insurance client, achieving: 47% reduction in annual run rate for commercial policy management
50% cost optimization in P&C specialty insurance operations
Accelerated enterprise-level real estate footprint reduction