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Work Background
Sherpa°Technical Fulfillment Specialist
Jul. 2025 - Oct. 2025Toronto, Ontario, CanadaAs a Technical Fulfillment Specialist at Sherpa°, I ensure the reliability and performance of the systems powering global travel documentation. I work cross-functionally with product, engineering, and operations to troubleshoot automation issues, improve workflows, and proactively monitor system health.
BrainStationSoftware Engineering Teaching Assistant
Mar. 2024 - Nov. 2024Toronto, Ontario, Canada• Facilitated interactive learning sessions and provided hands-on assistance to more than 35 students in grasping fundamental concepts of full-stack development. • Developed and delivered supplementary materials, including code examples, walkthroughs, and debugging strategies, to improve each student's level of understanding. • Collaborated with other members of the Education Team to create and refine curriculum materials, ensuring alignment with industry best practices and real-world application. • Offered personalized 1-on-1 sessions in topics related to JavaScript, HTML, CSS, React, Node.js, Git, Express and other related computer programming, resulting in enhanced understanding for students and improved grades. • Responsible for leading two distinct projects as Project Manager: a 24-hour hackathon and a week-long coding initiative, each involving a four-member team. Utilized agile methodologies for efficient project navigation, focusing on rapid sprint planning, iterative development, pair programming, excellent communication, and collaborative teamwork to deliver innovative software solutions on a tight schedule.
Bolt & DashChief Operating Officer
Mar. 2023 - Jul. 2024
Self-employedAWS Cloud Engineer
Nov. 2021Toronto, Ontario, Canada• Architected and implemented a real-time AI video analytics platform for a startup,
leveraging AWS SageMaker for model training and AWS IoT Greengrass for edge
computing, reducing anomaly detection response times by 50% and cutting compute costs
by 20%. • Designed a scalable, serverless data pipeline using AWS Lambda, Kinesis, and
DynamoDB, enabling a retail company to process and analyze millions of transactions in
real-time. This reduced processing time by 40% and improved overall system efficiency
by 35%. • Built a modern, scalable data architecture using AWS Lake Formation and a data mesh
pattern for an e-commerce platform. Developed an automated attribute-based access
control (ABAC) system that dynamically assigned permissions based on user roles and
actions, improving data security and governance. Created detailed documentation and
runbooks, ensuring seamless handover to the engineering team and compliance with
industry regulations. • Collaborated with business development and sales teams to present AWS-based solutions to clients, translating complex technical concepts into business benefits that resulted in a 30% increase in deal closures. • Engaged directly with customers to understand their unique business needs, offering tailored cloud infrastructure solutions that reduced operating costs by 20% and improved system efficiency by 35%.
• Played a key role in customer onboarding by designing scalable, serverless data pipelines and providing hands-on training for clients’ engineering teams, ensuring a smooth transition and long-term customer success. • Provided ongoing support post-deployment, addressing customer issues and ensuring optimal performance, contributing to an overall customer satisfaction rating of 95%.
AS CONSULTPrincipal Consultant: Strategy and Transformation
Oct. 2017 - Aug. 2021Toronto, Canada Area• Led client engagement for over 100 clients in the logistics sector, improving customer retention by 40% through targeted consulting, customized CRM strategies, and innovative automation solutions. • Developed strategic roadmaps for clients, aligning solutions with emerging industry trends in supply chain optimization and automation, which contributed to a $1.47 million increase in annual revenue for key accounts.
AS CONSULTSenior Consultant: Strategy and Transformation
Jan. 2014 - Oct. 2017• Led a digital transformation initiative by introducing Python-based analytics tools,
optimizing supply chain visibility and decision-making processes. This innovation
uncovered an additional $500k revenue stream, improving the company's capacity to
predict and respond to market demands. • Led mid-sized consulting projects, managing timelines, deliverables, and client expectations. Ensured projects were delivered on time and within scope, maintaining a high level of client satisfaction. • Supported digital transformation initiatives by analyzing client data and workflows, providing actionable insights that enhanced their decision-making and market responsiveness.
AS CONSULTAssociate Consultant
Jun. 2012 - Jan. 2014• Assisted in auditing processes and ensured alignment with industry regulations, enabling clients to meet compliance standards and avoid potential legal risks. • Assisted technology startups in preparing for product launches by conducting competitive analysis and pricing strategy recommendations. This helped clients position their products effectively in the market, contributing to increased initial sales. • Supported the candy manufacturer in exploring potential M&A opportunities by conducting due diligence on a smaller candy company. Analyzed financial statements, market position, and synergies, leading to informed decision-making during acquisition discussions.
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