Legrand Polska Sp. z o.o.Back Office Manager
Feb. 2022 - Dec. 2023Vilniaus, Lithuania• Working closely with other sales and marketing teams, including digital engagement, product marketing, communications, web, and events to understand the systems and data points applicable to each group, and to advise on areas for opportunity and collaboration in ingesting and tracking data.
• Collaborating with cross-functional teams – from creative, IT, and production to product marketing and legal – to produce effective promotional materials.
• Revamped analysis methods, cutting errors by 25% and enhancing customer and team communication.
• Strengthened collaboration via precise requirement specifications, data mapping, and diagrams.
• Spearheaded a 5-member back-office team, elevating productivity and accelerating client service.
• Creating reports based on findings that can be used by upper management to make strategic business decisions.