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Work Background
MOBO MEXICOBusiness Intelligence Manager
Mar. 2021
MOBO MEXICOIT Project Developer
Dec. 2014 - Aug. 2021Mexico City Area, MexicoIn charge of important IT projects such as integrations with SAP, leading a team of developers into creating web applications improving business processes and other implementations that have improved productivity and give opportunities tailored to business growth. Integrate and implement Israeli Replenishment Software with SAP. Develop an automated/semi-intelligent. replenishment and inventory balance preprocessor. Manage development and implementation of Intranet web app. E-Ticket implementation from ground up. Expense management platform implementation and integration with ERP. Supplier payment requests platform implementation and integration with ERP. Flight request platform development and implementation. Design and develop many Power-BI dashboards for basic analysis. Implement Link Aggregation with CISCO IOS appliances between MDF and IDF's Technical Leader on facilites expansion to new floor. Manage On-premise Network and Server Infrastructure (Linux, Mac, Cisco, Windows). Manage development and implementation of self-service invoicing for customers on different channels. Develop automatic sales reporting for B2B partners integrated with SAP Hana. NAS appliances setup and cloud mirroring with Amazon Glacier. Negotiate with Hardware and Software business partners. Freshdesk expert. Implement phone repair software platform for stores, repair lab and customers. In-Store VR experience implementation. Technical Leader on re-engineering Business Intelligence app. Manage Cisco Meraki appliances. Quick phone repair business platform integration, development and implementation. L1, L2 and L3 technical support. Licensing management and negotiation. Most recognized employee in 2016
MOBO MEXICOTech Support
Mar. 2013 - Dec. 2014MexicoPart of IT team helping opening new stores and developing Excel Macros and planning intranet web platform mockups. Implemented Freshdesk from ground up. Software installation Imaging with Microsoft ADK for fast deployment. NAS and Time Capsule Manager. Mac, Windows Tech Support.
MOBO MEXICOTrainee
Dec. 2012 - Mar. 2013MexicoStarted as restoring computers to factory state, giving technical support to Mac and Windows users. Helping with in-call technical support.
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