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Work Background
Senior Associate QA Engineer
WorkdaySenior Associate QA Engineer
Aug. 2022Dublin, County Dublin, Ireland
QA Analyst
Expleo GroupQA Analyst
May. 2021 - Aug. 2022Dublin, County Dublin, IrelandWorked at one of Expleo's major client site Revenue Commissioner • Developed detailed test plan covering functional, smoke, non-functional, integration, system, regression testing and user acceptance testing of the application. • Executing tests on both client and admin sides. • Running automation pipeline, investigating report, fixing and maintaining project code using java. • Validating and updating data using SQL. • Training new team members and graduate program candidates. • Providing technical support to business teams such as running Postman jobs, SQL queries and scripts. • Using JIRA to execute test scripts, report defects and prepare detailed test progress report. • Producing timely testing metrics and summary reports for project management and the quality assurance manager throughout testing life cycle for use in gauging testing status and identifying any course corrections needed to ensure adequate coverage and quality. • Conducting functional, regression and usability testing in an Agile environment. • Co-ordinating e2e testing with cross-functional teams. • Using JIRA for defect tracking and reporting by following up with the development team to verify defect fixes and updated defect status.
UAT Analyst
Ulster BankUAT Analyst
Jan. 2020 - May. 2021Dublin, County Dublin, Ireland• Developed detailed test plan covering functional, smoke, non-functional, integration, system, regression testing and user acceptance testing of the application. • Defined application requirements and testing objectives. • Developed and executing manual tests based on the defined methodology and processes in the plan • Executed test, logging defects and reviewing fixed defects using QC defect management tool. • Working closely with developers in resolving issues and understanding functionality. • Validating and updating data using SQL. • Designed all level test cases as expected and verifying them during each test cycle. • Using JIRA tools effectively for defect logging, tracking and retesting. • Maintained and updating test metrics on build basis along with defects summary. • Performed build acceptance test (BAT) in dev environment before moving into test environment. • Tested functionality, alignments, navigation, content and broken links using various test instances.
QA Analyst
VodafoneQA Analyst
Jan. 2018 - Dec. 2019Dublin, County Dublin, Ireland• Designed test cases, test scripts for iOS and Android operations system, testing on both client and admin sides. • Used Jira to execute test scripts, reported defects to developers and prepared detailed test progress report. • Produced timely testing metrics and summary reports for project management and the quality assurance manager throughout testing life cycle for use in gauging testing status and identifying any course corrections needed to ensure adequate coverage and quality. • Conducted functional, regression and usability testing. • Executed regression test script for all modules using Quick Test Pro automated testing tool. • Involved in daily huddle and weekly team meetings. • Co-ordinated e2e testing with cross-functional teams. • Used JIRA for defect tracking and reporting by following up with the development team to verify defect fixes and updated defect status. • Provided support to the business during UAT and during transition of test phases.
AI/ML Annotation Analyst
AppleAI/ML Annotation Analyst
Apr. 2017 - Jan. 2018
Media Services Senior Advisor
AppleMedia Services Senior Advisor
Aug. 2016 - Apr. 2017Ireland
Advisor, iTunes Accounts and Billing
AppleAdvisor, iTunes Accounts and Billing
Apr. 2015 - Aug. 2016Ireland
Customer Service Representative
AmazonCustomer Service Representative
Nov. 2014 - Apr. 2015Cork
Conference and Banqueting Co-ordinator
Absolute HotelConference and Banqueting Co-ordinator
Feb. 2014 - Nov. 2014Limerick

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