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Work Background
Software Quality Assurance Engineer
Lone Star AnalysisSoftware Quality Assurance Engineer
Apr. 2023Addison, Texas, United States
QA Tester
IBMQA Tester
May. 2019 - Apr. 2023Buffalo, New York, United States• Involved in expressing the Requirements as Functional and Interface Requirements. • Completed writing the check list/ test cases to start testing. • Proficient in implementing Jira to facilitate Agile Methodology. • Participated in Test Readiness Review and assured that all action items were complete. • Conducted GUI, Integration, Functional (Positive and Negative) and System Testing. • Responsible for testing the front-end and back-end functionality of the interfaces. • Performed smoke testing after each build everyday. • Conducted browser compatibility test using IE and Firefox. • Automated the process of importing old test cases written in word document to HP ALM • Documented, reviewed, and approved defects/issues in HP ALM. • Created / developed SQL Queries with several parameters for Backend/DB Testing • Defined and implemented Quality Assurance process and procedures. • Provided Release notes and Test Execution Report • Worked closely with Developers, Business Analysts, Architects and Project Managers.
Information Technology Support Technician
Willson International LimitedInformation Technology Support Technician
May. 2017 - Apr. 2019Niagara Falls, New York, United States• Provide technical support to employees and other customers. • Maintained documentation pertaining to servers and network environments. • Utilize remote access to troubleshoot and install various software and programs. • Oversaw computer software training for new employees and refreshers. • Assist with software deployment and problem troubleshooting. • Manage and resolve tickets in order of priority.
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