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Work Background
VivupSenior Technical Project Manager
Apr. 2023Responsible for Program delivery across three product categories and multiple platforms; 1. Family Pay and Family Care: providing employers the ability to support their employees family care (child care, elderly care, pet care, etc needs) through budget allocations and/or salary sacrifice schemes. 2. Vivup HighFive Recognition - our highly engaging reward and recognition platform where colleagues can truly amplify the “shout-out” across the organization and even reward each other through real-word gift cards. We boast an android, iOS and webapp for maximum organization penetration. 3. Vivup Benefits app - the ultimate suite of our benefits, packaged into an engaging mobile experience; book your online GP appointment, purchase your next home appliance, or grab Handy Tesco Voucher while you’re shopping in-store or online with a few taps on your Vivup mobile app available on both iOS and Android platforms (Play Store and App Store) Leading, Managing, training and establishing PMO processes across multiple off-shore and UK based teams to deliver high quality, timely delivery is exciting, challenging and always fun.
![Director Agile PMO [Remote]](https://d1cg29ukvkl76a.cloudfront.net/media_files/publicmedia/712699079315ea6db54dface24ae121ae92b33bf2343a1b05d08b1dd7c7bfaeb/profile_search-67611_experience_logo.jpg){kind=logo}
Convo.comDirector Agile PMO [Remote]
Apr. 2021 - Mar. 2023Islamabad, Islāmābād, Pakistan1- Lead the PMO, QA departments and offshore software development function
2- build PMO (recruitment, processes, performance)
3- end to end program and project management for product based and customer based initiatives the organization 4 - major projects include (this is a growing list); Oracle to PostGreSQL migration, AWS to GCP migration, 5- Managed the design, development, QA, deployment, operations and customer support for nationwide digital exam solution serving 210,000+ users
6 - Leading the Consultancy arm of the company whereby we provide premium offshore Product Design, Software Development and Software Quality Assurance services to leading companies in USA and Europe.
Convo.comProject/Scrum Manager
Aug. 2018 - Apr. 2021Islamabad, Pakistan1. Implemented and responsible for compliance of Nexus Framework (Scaled Scrum)
2. Project Management of team of 50 resources (Dev+QA) 3. Managing company business priorities execution
4. Training team members for Scrum best practices
5. Process documentation
6. Jira Admin (Jira Cloud)
Confidential (Software & IT)Project Manager
Apr. 2016 - Aug. 2018Islamabad, PakistanAs Project Manager / Scrum Master, I manage the digital health application development. The product target demographic is in Berlin, Germany. Responsibilities include:
- Implement Agile Methodology and Scrum Framework
- working closely with Product Owner for Backlog Grooming, Sprint Backlog refinement, and requirements elaboration (Use Cases). - Managing a team of 11 technical development and QA resources for Digital Health application development over both web and mobile (iOS & Android) - Capacity building of team for Scrum and Jira
- conducting Sprint Planning meeting, Daily Stand Ups, Sprint Demos/Review, Sprint Retrospective meetings, etc
- Continually measuring the impact of Agile processes and introducing improvements - Product MVP successfully released to App Store and Google Play Store, with 10+ updates and 25,000+ downloads in 1 year
- Prepare strategic and technical project documentation keeping in view EU Data Protection Directives, including SRS, ERD (MySQL Workbench), Project Plan, Digital Data Processing Strategy, etc.
- Develop Business Plans and Product Roadmaps for company’s product portfolio Methodology: Agile (Scrum)
Tools: JIRA, MS Project, MySQL Workbench, Postman (Note: company NDA requirement that Company name not be disclosed publicly)
Interactive Group Of CompaniesAssistant Manager QMS (ISO 9001), ERP Compliance & Fixed Assets
Jun. 2014 - Mar. 2016Islamabad, PakistanKey responsibilities include; * Serve as departmental ERP Compliance Lead for Supply Chain, Procurement & Sourcing, Fixed Assets and Administration. (ERP = Microsoft Dynamics AX 2012) *Integration of QMS ISO 9001 with ERP processes
*Designed and delivered Organizational training and awareness of ERP modules *Designed and delivered Organizational training and awareness for QMS (ISO 9001)
* Policy and Process design, documentation and implementation for ERP and QMS, including cross-functional and cross-departmental processes
*Lead Internal Audit of QMS and manage Organization Recertification Audit for ISO 9001
*Manage, monitor and control Fixed Assets of the organization
Interactive Group Of CompaniesAssistant Manager PMO
Jul. 2013 - Jun. 2014Islamabad, PakistanKey Responsibilities included;
* Lead PMO Compliance Team, consisting of PMO Coordinator, Finance Executive and PMO MTO
*Organizational PMO development and implementation
*Development and implementation of Project Management processes & methodologies
* Project Control, including Budget, Scope, Schedule, Communication, etc
* Developed EVM calculations and indices for IT Projects Monitoring
*Developed and regularized bi-weekly circulation of PMO Dashboard to Top Management
*Design and develop training for Project Management and Business Process Reengineering.
Interactive Group Of CompaniesProject Coordinator
May. 2010 - Jul. 2013Islamabad, PakistanResponsible for overall project coordination for software development projects and High Availability OLTP product suite. Responsibilities: 1.Client management
2. Vendor Management
3.Developing Training Plan for the team, including training need assessment interviews, training requirements and outcome assessment, coordinating and corresponding with team members, HR department, training institutes, etc.
4. Cross-functional team assembling and coordination 5. Project documentation: project implementation plan, database design document, software development plans, system design document, sundry technical documentation, help authoring, meeting minutes, project status reports, system health and data discrepancy reports, etc
6. Business development material: technical white papers, product brochure, product pricing strategy, business presentations, etc.
Clary Business MachinesBusiness Analyst Team Lead
Nov. 2009 - May. 2010Islamabad, PakistanResponsibilities: 1. Analyzing and classifying product lines. 2. Developing content for product pages. 3. Analyzing pricing data.
4. Designing the retail website layout.
5. Managing information with assigned suppliers.
6. Supervising my team members’ work.
7. Helping to conduct interviews of business analyst candidates. Initiatives Taken: 1. Proactively prepared a 2-year Performance Report based on sales data, the report helped highlight areas of improvement in an under-performing marketing strategy. 2. Volunteered to write the content for the company’s first retail catalog. At the CEO’s approval and direction, the process involved meeting with company-wide specialists in all of the company’s product lines (13 lines in total) and generating a documented record of every product line before moving on to the catalog content.
3. Voluntarily take minutes of meetings and ensure they are shared with every participating member.
4. Continuously analyze competitors’ business practices and maintain a documented record of best practices that my immediate supervisor can use for decision making. 5. Taught myself HTML over the weekends to better work on the Content Management System of the company’s retail website.
SEOMinds Ltd.Content Writer/Industry Researcher
Aug. 2008 - Nov. 20091. Researching the international cellular industry with special focus on North America and Europe. Research area included carriers, OEMs, regulatory bodies, customer reactions to carriers' and OEMs' policies and offerings.
2. Developing short news pieces for updating a dedicated website on a regular basis.
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