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Work Background
City of San AntonioSenior Business Analyst
Jan. 2025San Antonio, Texas Metropolitan Area
City Of San Antonio’s Department of Human ServicesSenior Management Analyst
Aug. 2023 - Jan. 2025Created and updated enrollment, marketing, and outreach materials to make them more accessible to the program's target audience. With geo-fencing and the latest marketing strategies available through the City of San Antonio, these efforts increased brand awareness and NXT LEVEL enrollment efforts by 63% over the last year.
Manage a team of seven employees to ensure performance measures are met, and day-to-day operations are established for the organization's scalable growth in the next three years.
Coordinate, strengthen, and oversee the city’s investment in Opportunity Youth programming with other nonprofit organizations and ensure high-quality customer service is delivered to the participants.
City Of San Antonio’s Department of Human ServicesManagement Analyst
Jul. 2021 - Jul. 2023Successfully launched the first-ever SA Speak Up Survey for residents under 18 and events that supported the well-being of young people in the San Antonio Area. This project acquired over $15 million in ARPA funding for Youth Mental Health.
Assisted commission members with collecting and evaluating complex data to develop recommendations and reports for youth resources. Researched and reviewed requests for proposals on college, career, and military readiness to give recommendations on increasing the efficacy of the programs.
Increased the visibility and awareness of all three Education Commissions and filled 90% of the vacancies in each of the commissions in my first year.
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