CitigroupSenior Business Analyst
Oct. 2002 - Mar. 2008My role at Citi was to support the Business. In order to do this I looked at process improvements, System Enhancements and User Training. Like all project related tasks I first had to engage the users and or business in order to ascertain what there high level requirements where. From this BRD'S would be created and intern Reviews, Test Cases Testing UAT Training and final full roll out. Once a project or enhancement was rolled out I would generally provide some level of user support.