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Network Power<100 people
Roles
🐦100%
Design
Geos
🇩🇪100%
Germany
Work Background
Ooredoo QatarGo-To-Market
Jan. 2018Doha, QatarIn my role at Ooredoo Qatar, I spearheaded B2B segment marketing activities, focusing on data-driven initiatives to enhance digital KPIs and drive demand. By leading various projects for digital up-selling and customer loyalty, I played a pivotal role in ensuring smooth account management for retained customers and internal teams. With focus on
Ooredoo QatarCustomer Retention Manager
Nov. 2015 - Dec. 2017QatarHeading the customer retention vertical focusing on increasing the customer lifetime and ensuring a stable customer base for both Consumer and Enterprise customers.
Vodafone IndiaUsage & Retention Head
Oct. 2012 - Oct. 2015Jaipur Area, IndiaHeading the product team responsible for customer value management of 10 million customers in the voice business Vodafone Rajasthan which contributed to 70% of the total annual revenues for the organization. I was responsible for the ideation and execution of large cross functional, organization wide projects to shore up better ARPUs and create an innovative differentiator in the market through creation of customer behavior driven marketing promotion frameworks & NBA models for targeted ATL & BTL activities.
Vodafone IndiaDeputy Manager Marketing
May. 2011 - Oct. 2012Jaipur Area, IndiaI was responsible for the base management activities of Consumer and Enterprise postpaid mobile base. During my tenure i created and implemented multiple APRU lift and Churn reduction programs to support high growth in the postpaid business.
Vodafone IndiaAssistant Manager Marketing
Oct. 2008 - Apr. 2011Jaipur Area, IndiaWas responsible for managing the Roaming business for the organization which involved Product management, Roaming partners management, coverage planning for roaming related events and activities
i2i Telesource Pvt. LtdBusiness Development Manager - Europe
Mar. 2008 - Aug. 2008MumbaiSpearheaded the business development activities to acquire new customers across Europe. Was responsible for the Lead to Sale of the VAS product portfolio in the untapped market. In my tenure, I secured the closure (Lead to Cash) of two large Mobile Operator Business Consultancy and VAS infrastructure deployment deals.
Tech MahindraPresales - Mobility Solutions
Sep. 2006 - Feb. 2008Part of the pre-sales organization within the Mobility & Embedded systems SBU and was the global SPOC for the Mobile Infotainment portfolio. I was pivotal in creating the Mobile multilayer gaming offering for the SBU.
BPL MobileAssistant Manager - IT
May. 2005 - Aug. 2006I was responsible for the IT design and deployment of various pre-paid,post-paid products. I also designed an in-house Fraud Managment system to reduce revenue leakage using internal components avoiding procurement of expensive FMS products yet acheiving the same level of quality and functionality.
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