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Work Background
KramburiAccount Manager
Oct. 2023Lebanon- Develop and execute digital marketing strategies to boost brand visibility and engagement.
- Manage social media accounts and create engaging content.
- Analyze performance metrics to optimize campaigns and improve ROI.
- Collaborate with sales, product, and design teams to align marketing efforts with business goals.
- Conduct market research to identify trends, target audiences, and competitors.
- Create and manage paid advertising campaigns on platforms like Google Ads and Facebook Ads.
- Engage with online communities and influencers to foster positive relationships and brand advocacy.
- Stay updated on industry trends and best practices.
Dentsu CreativeAccount Executive
Jul. 2022 - Aug. 2023Beirut, Beirut Governorate, Lebanon- Ensure customer satisfaction and uphold the company's reputation by addressing complaints and resolving issues.
- Develop monthly content calendars for social media.
- Formulate social media strategies and pitches.
- Analyze social media reports on a monthly and year-to-date basis.
- Manage online communities by engaging with customers and responding to their needs.
Isobar MENAAccount Executive
Apr. 2022 - Jul. 2022Beirut, Lebanon- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Create monthly content calendars
- Create pitches & social strategies - Analyze monthly and YTD social reports - Community Management
Leo Burnett MEA (Middle East & Africa)Public Relations Manager
Oct. 2021 - Nov. 2021LebanonContacted & monitored several celebrities, influencers, actors, media representatives to take part in one of the biggest awareness campaigns done by UN Women and Leo Burnett Beirut in partnership with Twitter Mena, LBCI & Annahar.
The Glow ParadiseMarketing Strategist & Customer Assistant Manager
Jul. 2020 - Jun. 2022An Naqqash, Mount Lebanon, Lebanon- Develop social media strategies aligned with business objectives & industry insights.
- Create online content calendars that meet the brand's goals and ultimately drive demand.
- Grow and expand the company's social media presence into new and existing channels.
- Build an online sustainable community around the brand.
- Execute and track promotional digital campaigns.
- Target interested prospects across all channels.
- Research on current benchmark trends and audience preferences.
- Suggest creative ideas and initiatives.
- Use customer feedback to ensure client satisfaction.
- Investigate and solve customers's problems.
- Develop and execute influencer marketing strategies.
- Create marketing strategies for new items launchings.
SwitchlbEvent Planner & Marketing Manager
Feb. 2019 - Nov. 2019Karantina, Rahban St, Bldg Abdo- Organize and manage all kind of events such as Birthdays, Parties & Corporate events.
- Handle the decoration part of the events.
- Handle customer service.
- Manage and create the content of its social media platforms.
- Design & Create content for clients to post on Social Media.
- Manage the venue's material stock.
- Participate in creating and developing the Christmas Fair held on December 2019 in Byblos, Jbeil.
AddBloomDigital Marketing Intern
Jul. 2018 - Aug. 2018Dbayeh, Mount Lebanon Governorate, Lebanon- Created agile, innovative, and responsive social media material, as well as moderated communities on social platforms.
- Produced results-based reporting for management (ROI).
- Recognized and recommended possible unfavorable and crisis circumstances.
- Community Administration
- Produced editorials
- Was in charge of the weekly social media updates.
- Produced Blog Posts
G. Tamer HoldingSales Intern
Jun. 2017 - Aug. 2017• Assisted in Merchandising and display maintenance • Helped in Stock management • Organized and Managed the yearly customer event • Executed Sales
• Helped in creating product presentation
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