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Work Background
Alfa-BankIT Team Lead
Jan. 2024Russia, MoscowManaging activities of the Dev team, that contain 5 SA, 5 Dev, 4 QA
AKБ "АГРОБАНК"Technical Product Owner/ Business analyst
Sep. 2023 - Mar. 2024Ташкент, Узбекистан- Eliciting requirements from the customers and other stakeholders
- Defining Business Goals, Needs and Objectives
- Identifying improvement opportunities for processes
- Translating business needs into requirements (Functional, Non-functional)
- Aligning solution with business Goals / Needs / Objectives
- Planning BA activities and facilitate during the Discovery phase
- Managing project backlog As a result of working on a HRM system implementation project:
- Developed a set of business processes for users in the " as is " and "to be " format
- Identified points and growth zones for optimization and automation
- Compiled a backlog of system development
- Developed a set of technical documents for development and implementation
RosgosstrakhHead of analytics\ Product Owner - Business analyst
Sep. 2019 - Aug. 2023Москва, Москва, РоссияIn the Product Owner (Business Analyst) role: 1. Formed software requirements specifications for developers, including a description of the full set of business processes for implementation
2. Developed and protected an architect solution that includes business, integration and information architecture, describing the complex implementation of new systems in the company's landscape.
3. Formed a backlog of tasks for development, taking into account current priorities and business objectives
4. Together with the developers and designers, developed the most effective technical and visual solutions for implementing the requirements. As a result, in the role of PO on various projects, the following goals were achieved:
1. Client's Personal Account project - in less than a year, the client's personal account was created and put into operation, which includes the main necessary functions. The project is still in progress and is constantly evolving
2. The Service Verticals project - three applications (web\app) were launched in 2 years, and currently the service has several hundred thousand users.
3. Implementation of the HR system - a new system was implemented, launched and integrated into the landscapeмfor the company with 10k of employees In the role of Head of Analytics:
Led a team of 15 people 1. Managed a team of analysts. supervised their activities and resource planning on various projects.
2. Developed and implemented from scratch the methodology of work with projects within the Information technology department 3. Created a team knowledge base that includes a map of the company's processes and systems, functional blocks, responsible business units, as well as descriptions of current IT solutions (services and systems, as well as methods of integration between them)
4. I was engaged in recruiting employees and conducting interviews to expand the team. Used:
Jira, Confluence, Ms Office, Postman, SQL, BPMN, UML, Altova
Ренессанс cтрахованиеBusiness Analyst
Nov. 2017 - Sep. 2019Москва, РоссияBusiness analyst
-Conducting a survey, identifying, and documenting requirements for business processes. Audit of business processes of the reporting division. Documentation of processes. Identify bottlenecks and find ways to automate and optimize processes. Working out and setting tasks for revision. - Requirements management at all stages of the project lifecycle. Coordination of requirements for implemented processes/changes within or outside large projects. Make changes to the process if necessary, or when new introductory questions arise. Search for compromise solutions in resolving internal disputes with the customer. - Design of information systems. Development requirements for new systems, as well as for implemented modules in existing systems. Working out how to interact and integrate between these systems, as well as the business logic of the systems. - Consultations of the project team on the subject area and monitoring the implementation of requirements by the project team. Participation in third-party projects as a consultant and/or business process architect, to choose the most correct way to implement a particular function / improvement in the system or accountable division. - Participation in the presentation of work results to the customer. Presentation of work results to the customer. Summing up results and calculating the effectiveness of projects or individual tasks. - Development of project documents/improvements Writing instructions and memos for users of systems, as well as training in new functionality for business users. As a result of the work:
1. Following the integration of CRM and telephony, the company's new call center business direction was optimized, which freed up 20% of the resource
2. After connecting another department to the new integration, saving of their resource was more than 10%
Smart Team ServiceBusiness Analyst
Apr. 2017 - Oct. 2017Москва-Collecting and analyzing the requirements of a business customer on development (revision) of the analytical platform.
- Data analysis (structuring data in accordance with the customer's business processes, identifying bottlenecks and recommendations for their elimination), building and validating models. Data visualization for making business decisions.
- Modeling of missing data for pilot projects.
- Clarification of customer requirements
- Help in making decisions based on data.
- Presentation the projects to the customer
- Recommendations for business users on improving business processes. - Designing data models, BI analytical reports, and dashboard information panels.
- Designing software interfaces for designers
- Preparation of documentation for participation in tenders, placing orders on electronic trading platforms, tracking the bidding procedure
- Support for business users in the process of creating reports.
- Formation of commercial proposals and holding meetings with customers.
Moscow state serviceAnalyst, Technical support manager
Feb. 2012 - Feb. 2017Москва, Россия- Organization of the work of the integrated control group on countering technical intelligence of the Department, Reorganization of the internal structure of the group in order to increase the efficiency of its work, control over the performance of the group's employees in their official duties.
- Analysis of the management's needs for further modernization of existing systems, development of proposals for commissioning new internal and external control systems, as well as analytical platforms -Deploying, putting into operation, and maintaining the general database of regulatory documentation
-Developing and creating categorized documentation for management, bringing existing documentation into compliance with regulatory acts and orders. - Coordination and organization of repair, verification and modernization works carried out to protect information and computer equipment of employees
– Conducting internal checks of potential candidates entering the service, analyzing the candidates ' compliance with the selection criteria.
- Multiple participation as an IT specialist in the investigation of crimes related to information security.
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