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Work Background
sc-service.euOwner/Consultant
May. 2015SloveniaEmployed in self-owned company and working as external consultant on a contract.
NETGEARSystems Engineer
Oct. 2012 - May. 2015Moscow, Russian Federation• Pre-sales consulting on wireless/wired networking, VPN and storage solutions.
• Products localization and documentation for Russian market (GUI translation, instruction guides, giftboxes).
• Prepared logistics and customs documentation, certified products and ensured regulations compliance for smooth import of products to Russian Federation, including 802.11ac Wi-Fi (GOST R and EAC certificates, FSB notifications, Minpromtorg license, Radio Frequency Center resolutions).
• Presented company at trade shows and new products launch events.
• Prepared and conducted interactive webinars for channel partners and customers with Q&A on new products (50+ attendees).
• Held conference calls with international teams located in Taiwan and U.S.
• Managed technical issues between customers and engineering.
• Debugged and tested wireless devices, performed packets inspection with Wireshark (also with tunneling protocols - PPTP, L2TP), worked together with R&D team to implement 3G/4G USB dongles support.
• Coordinated beta-testers team and concluded several beta-testing sessions for various products.
• Controlled and improved customer support (call-center, RMA warranty process, etc.).
• Restored data on corrupted NAS volumes after a hardware failure with various RAID configurations and filesystems (xfs, ext3).
• Built, adapted and packaged an add-on for ReadyNAS storage systems – open-source Transmission torrent client (more than 3000 downloads).
Bank JugraDirector of Banking Technologies Department
Mar. 2001 - Oct. 2012Moscow, Russian Federation
Bank JugraIT Department Manager
Mar. 1999 - Mar. 2001Moscow, Russian Federation
Bank JugraHead of Electronic Data Processing Unit
Mar. 1998 - Mar. 1999Moscow, Russian Federation
Bank JugraDeputy Head of Electronic Data Processing Unit
Oct. 1997 - Mar. 1998Moscow, Russian Federation
Bank CapitalSystem Administrator, Senior System Administrator
Apr. 1994 - Nov. 1997Moscow, Russian Federation
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