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Work Background
InSource ProSales Engineer
Nov. 2023
Reliant Roofing SystemsRoofing Sales Consultant
Jun. 2020 - Jul. 2023Fort Lauderdale, Florida, United States• Called on warm leads, boosting quarterly sales by 20% to maintain company operation at max project capacity.
• Cultivated strong client relationships through a friendly and casual yet professional posture, effective communication, and providing tailored solutions resulting in an increase in lead generation through referrals.
• Acted as liaison between customer and project management to ensure customer expectations were exceeded from initial consultation to project completion.
• Implemented a customer relationship management system to better track leads, referrals, current clients, and industry professionals.
Kūpono Government Services LLCAcoustic Engineer; Active DoD Security Clearance: Secret
Mar. 2018 - Jul. 2023West Palm Beach, Florida, United States• Demonstrated proprietary data acquisition/processing hardware and software to customers to ensure satisfaction of test specifications and data requirements.
• Compiled customer feedback to develop a new test plan format that reduced deliverable time by 30% while maintaining 100% satisfaction of customer specifications.
• Collected, processed, and cataloged customer data and conducted weekly, post-test follow-up meetings to confirm software post-processing and data reporting requirements were achieved. • Collaborated with system integration and software developers to modernize acquisition, processing, and storage components of test systems to ensure product meets customer design criteria and contracted specifications.
• Held monthly meetings to discuss customer's budgetary requirements and spending priorities, and ensured purchase orders were completed on the customer's behalf.
Florida Heat Pump (Bosch)Manufacturing Engineering Intern
Jan. 2018 - Mar. 2018Fort Lauderdale, Florida, United States• Created and maintained bill of materials per customer specifications for made to order HVAC equipment.
• Reviewed engineering drawings and specifications to verify component compatibility and correctness.
• Supported cost analysis initiatives by accurately calculating material costs and quantities within BOMs.
Ocean Systems Control & Design (Senior Capstone Design Project)Mechanical Engineer
Aug. 2016 - May. 2017Florida Atlantic UniversityParticipated in a group of 7 students in the design, development, analysis and fabrication of an electric reverse osmosis (R.O.) desalination system within a $1500 budget, a fraction of the cost of comparable R.O. systems. The system was be capable of autonomous operation via remote graphic user interface, allowing it to produce 150 gallons of fresh water per day for a week of maintenance-free operation. The design included AC/DC power options; allowing compatibility with power sources such as car battery or solar panel, ideal for sustainability of developing coastal communities with limited access to fresh water and no central AC power grid. Skills Used/Developed:
- 3D modeling using SolidWorks
- Creation of 2D engineering drawings used for fabrication of individual system components - Hand calculations applying the principles of heat transfer, fluid mechanics, and statics - System performance analysis using Matlab - Finite Element Analysis using the Flow Simulation tool in SolidWorks - Trade studies to determine overall system design and individual component specification - Functional decomposition/analysis, risk identification and mitigation - Test plan development and implementation - Composition of technical documents such as preliminary/critical design reports
- Communication with the customer to discuss system requirements
- Presentation of results and critical system design to the customer and industry professionals
Ballbe & Associates, IncCAD Technician
May. 2014 - Dec. 2017Fort Lauderdale, Fl• Drafted civil engineering infrastructure plans using Autodesk Civil 3D.
• Attended weekly meetings with customers and project managers to discuss and document requirements/specifications and change orders for new and existing projects, respectively.
• Streamlined permitting process by effectively communicating with customers, municipal reviewers, and contractors to ensure quality, compliance, and customer requirements satisfaction.
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