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Work Background
Change.orgPeople Operations Specialist
Jan. 2022 - Mar. 2024Managed the end-to-end employee lifecycle across 9 countries, ensuring alignment with local labor laws, company policies and cultural nuances.
Responsible for processing global payroll, working closely with finance, local payroll teams and third party providers to ensure accuracy and timely payments.
Oversaw benefits administration, including conducting open enrollment, managing benefit elections and coordination of leave requests.
Served as the primary point of contact for employees on immigration-related queries and processes, including relocations, visa renewals, work permits, permanent residencies, cross-border mobility programs, and taxation guidance.
Ensured that company policies and procedures were compliant with union and US and international local, state and federal regulations. Kept up to date with labor laws and reporting requirements.
Maintained HRIS to ensure accurate and up-to-date employee records in compliance with legal and company standards.
Created and analyzed HR reports related to turnover, recruitment and other key metrics to inform decision-making.
Prepared and maintained HR documentation, such as contracts, salary letters, performance review letters and separation agreements.
ChaPeople Operations Associate
Oct. 2020 - Jun. 2022New York, United States
JitjatjoHR Coordinator
Feb. 2019 - Oct. 2020New York, New YorkSupported the weekly payroll process for hourly gig employees and salaried corporate employees by reviewing timecards, calculating overtime and auditing payroll information.
Completed 10-20 onboards daily ensuring accuracy in new hire paperwork, verifying work authorization, and training on app usage.
Acted as the first point of contact to resolve payroll discrepancies.
Recorded and maintained employee records and payroll transactions. Ensured compliance with company policies, relevant industry regulations, tax, and deduction laws. Provided support to the Human Resources team as needed.
Bolton St. JohnsLegislative Aide
Sep. 2016 - Sep. 2018New York, NYAttended and recorded minutes from City Council Committee Hearings, Community Board and NY City meetings. Monitored the NYStateWatch system to track and progress the passing of bills. Oversaw the summer internship program of approximately 3 interns. Managed the priorities of a Partner of the firm along with all staff and colleagues on our team Tracked and organized reimbursements for the BSJ Partner and Vice President of Government Affairs.
Represented clients before New York City and State elected officials and agencies on various issues such as affordable housing, technology, sanitation, unionized labor and transportation. Analyzed public policy and propose legislation and administrative rules; advocacy campaigns in support of clients’ agendas. Managed the priorities of a Partner of the firm along with all staff and colleagues on our team.
BBC WorldwideFreelance Recruiting Coordinator
Jan. 2016 - Jul. 2016Greater New York City AreaSourced and presented qualified resumes to the hiring managers. Facilitated phone screens and scheduled interviews for recruiter and hiring managers. Tracked candidate statuses and followed up with hiring managers through the interview process to hire.
Enrolled new hires and processed changes and terminations with benefit carrier sites. Conducted audits and corrected payroll and benefits data for HRIS system implementation.
United Cerebral Palsy of New York CityELR Coordinator
Jul. 2015 - Dec. 201580 Maiden LanePartnered with the Director of Labor Relations in investigating ELR issues such as working conditions, disciplinary actions, employee appeals and complaints. Provided guidance and recommendations for ELR resolutions to departmental officials. Provided administrative support to human resources functions as needed (e.g. union report, correspondence generation, record keeping, file maintenance, HRIS entries).
FEGSELR Coordinator
Jul. 2014 - Jul. 2015Responded to Department of Labor inquiries regarding client’s unemployment insurance, answered employee questions regarding compensation, benefits, FEGS policies and all other training inquiries. Created letters for and assisted with the retrenchment and termination process during company closure. Provided support to the hiring process including employment verifications, credential checking and skills testing. Administered the E-Learning system for temporary and contingency workers, interns, and volunteers.
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