Requests
5
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Work Background
Parker AerospaceHuman Resources Assistant
Jul. 2024Irvine, California, United States
MemorialCare Saddleback Medical CenterHuman Resources Representative
Sep. 2023 - Jan. 2024Contacted newly hired employees to arrange their pre-employment appointments and paperwork. Facilitated the completion of essential forms, provided the new hire employees with important information about the orientation process, and answered any questions they had. Played a vital role in ensuring the accuracy and compliance of employee files through meticulous auditing after each pre-employment meeting. Managed the end-to-end onboarding process, ensuring a smooth start into each new hire’s role by serving as the primary point of contact
Ensured compliance and confidentiality for all processes including up-to-date licensure/certification, I-9 completion and verification, tuition reimbursement, and loan forgiveness Assisted with new employee orientation set-up and presentations, as well as other employee events, such as employee of the month Human Resources representative for the hospital’s Employee Wellness initiative Experience with HR software, including Workday and Taleo
MemorialCare Saddleback Medical CenterHuman Resources Assistant
Mar. 2023 - Mar. 2024Provided comprehensive assistance to the HR department, including but not limited to data entry, record maintenance, and responding to employee and former employee inquiries. Created and maintained accurate employee records and managed all file maintenance Processed employee verifications, subpoenas, and name change requests Assisted with creating and distributing new employee orientation promotional material Managed the team’s calendars, handled all scheduling appointments and incoming calls and transfers
Other projects as requested
Pacific Life InsuranceSenior New Business Representative I
Nov. 2013 - Oct. 2022Orange County, California, United StatesReviews 40+ independent business transactions daily for 6 teams on legal compliance, enterprise requirements, product choice, accuracy, and trends at a 97% success rate, while cross-functionally leading monthly analysis and feedback on procedures, projects, and presentations for internal and external teams. • Improves productivity, simplifies operations, oversees projects, and negotiates results that support business partnerships with underwriters, data entry teams, new business teams, clients, sales, and key stakeholders, by utilizing effective communication in a high-stress, high volume environment • Improved industry average by reducing turn-around time from a few months to a week and evaluation times from 40 to 6 minutes • Update and coordinate 6 teams on improved issue procedures, meeting updates, quality alerts, enterprise news, job promotions, and KPI's. • Strategically plan the annual fundraiser 5 months every year in addition to work responsibilities
Honda Center & Jamba JuiceShift Lead
Jan. 2008 - Dec. 2013Orange County, California, United StatesHired, trained, and supervised 15 staff including creating work schedules, launching new items, running campaigns, ensuring customer satisfaction, maintaining safety protocols, performing inventory, ordering product, and ensuring productivity. • Oversaw hundreds of orders per hour at the stadium, including payments, food replenishment, and customer service to ensure quality, productivity, safe operations, and a memorable customer experience. • Managed HR/Talent to guarantee that shifts were covered with trained personnel including hiring, scheduling, training, product education, and performance development • Trained team members on national and regional marketing campaigns that promoted new products and earned high KPI's for the store • Resolved conflicts and negotiated solutions for customer questions and concerns while keeping customer satisfaction ratings high and earning performance bonuses • Maintained safety compliance, inventoried product , ordered accurate new product, and updated weekly records
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