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Work Background
Business Collaboration Execution
PT Bank BTPN TbkBusiness Collaboration Execution
Oct. 2023Jakarta Metropolitan Area
Sales Coordinator - Senior
FedExSales Coordinator - Senior
Aug. 2022 - Oct. 2023Jakarta, Jakarta, IndonesiaAs a senior sales coordinator, My job desc is but not limited to: - Reporting sales productivity and analysis for Cambodia performance using various tools such as salesforce.com, Excel and SQL - Reporting Cambodia sales performance revenue and country performance for weekly business review - Collaborate with regional analyst for every adjustment needed by sales team - Supporting in administration for Cambodia sales team - Collaborating with Cambodia marketing team to monitor leads program - Develop report using Microsoft Excel
Sales Coordinator
FedExSales Coordinator
May. 2019 - Aug. 2022Greater Jakarta Area, IndonesiaAs a Sales Coordinator, My job desc is but not limited to: - Reporting and monitoring Indonesia sales performance and productivity to Senior Sales Manager with Microsoft Excel and salesforce - Analysis of country revenue sales data performance using SQL - Doing goal & revenue adjustment collaborating with Regional Sales Analyst - Consolidating and calculating sales team allowance - Handling administration of new hire from sales - Contributing in a project to raise the numbers of Fedex branch across Indonesia by 12% - Monitoring key metrics in various platform for country growth\ - Develop dashboard using Microsoft Excel
Development Operations - Digital Banking
PT Bank Sinarmas TbkDevelopment Operations - Digital Banking
Jun. 2018 - Dec. 2018Greater Jakarta Area, IndonesiaMy job description are but not limited to: - Generate weekly app user (SimobiPlus) and transaction report for Board of Directors through Microsoft Excel and Microsoft Powerpoint - Provide weekly CIF movement report to show branches SimobiPlus activation, through Microsoft Excel - Create the top billers and branches activation report for SimobiPlus - Introduce SimobiPlus at Bank Sinarmas induction program - Provide data for other division & branches - Handling customer's Complaint by coordinating with other division - Answering question related to SimobiPlus that comes from Branches - Data Bank for SimobiPlus & Internet Banking
Customer Loyalty Specialist - SME
PT Bank Tabungan Pensiunan Nasional TbkCustomer Loyalty Specialist - SME
Jun. 2017 - Jun. 2018Greater Jakarta Area, IndonesiaAs a Customer Loyalty Specialist, My key responsibilities may include (but are not limited to): - Provide customer needs with Information made from various reliable resources - Analyze and structure the data and information to support customer business decision and business growth - Analyze on opportunity to grow for specific industry (global trends, possibilities using e-commerce, geographical expansion, product expansion, export-import, etc) - Do marketing and competitor analysis for selected industry - Build team of apprentices from some of top universities in Jakarta - Introduce Non Financial Services (NFS) at all regions - Conduct Customer Satisfaction Survey
Business Information Specialist - Customer Engagement Intern
PT Bank Tabungan Pensiunan Nasional TbkBusiness Information Specialist - Customer Engagement Intern
Sep. 2016 - May. 2017Greater Jakarta Area, IndonesiaAs a Business Information Specialist, My key responsibilities may include (but are not limited to): • Seeking data and information from various reliable sources that meets the customer’s business needs • Analyze and structure the data and information to support customer’s business decision and business growth • Write the informations into a format that is structured and easy to understand • Analyze on opportunity to grow for specific industry (such as global trends, possibilities using e-commerce, geographical expansion, products expansion, export-import, etc) • Do marketing & competitor analysis for selected industry

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Personal Pitch
Excel Dashboard, excel services, salesforce admin
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