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Work Background
The Scott Pryor Law Group - Personal Injury & Accident AttorneysReductions Specialist
Jan. 2024
TKO / The Ward Law GroupVirtual Assistant/Reductions Specialist
Aug. 2022 - Mar. 2023RemoteI negotiate with medical providers and hospitals the reduction of health care costs on behalf of clients after a BI settlement negotiation in the State of Florida, by gathering all necessary medical bills and records related to the case. Using this information I am able to reach a mutually agreed upon reduction in the costs, with a clear understanding of Florida's laws and regulations to ensure compliance.
EDS InversionesProduction Auditor
Jan. 2018 - Oct. 2021Envigado, Antioquia, Colombia• Qualified information sent to the regulatory authority, and inspected the monthly settlement, slashing processing time by 60%, and settlements corrections by 90%.
• Analyzed daily performance and furthered action plans to increase revenue and value, contributing to the growth in sales of 15% per year. • Programmed weekly commission reports to third-party providers, growing revenue by 18%.
• Implemented the product training program for the different areas of operation, generating a 400% increase in preparation courses.
EDS InversionesProduct Analyst
Dec. 2016 - Dec. 2017Envigado, Antioquia, Colombia• Enhanced and expanded daily performance reports, decreasing preparation time by 50%.
• Expedited the automation of reports and processes, diminishing the delivery times of results from 8 to 4.5 hours. • Overhauled data for the generation of commission reports to third-party providers.
EDS InversionesCustomer Service Leader
Dec. 2014 - Dec. 2016Envigado• Designed a training on online sports betting, exceeding the sales target by + 20%. • Headed the implementation of the internal audit program, evidencing movements between players and employees of the company, shrinking cheating potential by 85%.
• Influenced on the creation of the customer service mentoring strategy for new staff, reducing personal turnover by + 60%.
Eolas International ResearchIndependent Market Researcher
Dec. 2013 - Dec. 2015Medellin• Executed sales audits at multiple points of sale, with an accuracy rate of 96%.
Omega EquipmentAdministrative Manager
Jul. 2013 - Oct. 2013• Directed day-to-day operations, accounting, and administrative tasks, by cutting down costs and expenses by 45%.
• Verified and monitored monthly expenses, P&L, costs, and inventor reports. • Inspected the processes of import/export and nationalization of equipment, with an overall accomplishment rate of 82%.
Vasudevan & AssociatesSenior Personal Financial Analyst.
Oct. 2000 - Feb. 2007Santa Monica, CaProvide financial needs analysis for middle income families. Licensed in the State of California, for Insurance, Mutual Funds and Variable Annuities marketing. Assist in bi-lingual support and training for newer associates.
Renaissance Family PropertyProperty Manager.
Sep. 2000 - Aug. 2011Los Angeles, Ca• Enforced maintenance and upkeep of the property (a 23 unit building) resulting in a 55% increase in revenue. • Collected rent and provided customer service to the tenants' needs, dropping turnovers by 45%.
Investor's Business DailyAccounts Payable/ General Ledger Accounts Specialist
Aug. 1999 - May. 2009Marina Del Rey, Ca• Reconciled the use of financial resources, cutting down travel expenses by 25%. • Expedited the development, implementation, and monitoring of financial and administrative performance indicators, reducing the monthly closing time by 20%.
• Streamlined the processes payment of sales tax (States, counties, and cities) by automatizing 80% of filings. • Evaluated information systems that supported several officers of the company, with a 90%+ accuracy rate.
• Supervised and mentored the Accounts Payable staff, improving payment schedules by 33%.
• Standardized preparation of weekly commissions for the Telemarketing division, refining the accuracy rate 95%. • Ensured weekly and monthly reports for various divisions and executives.
Irwin Neutraceuticals/4Health IncAccounts Payable/Receivable Specialist.
Oct. 1998 - Jul. 1999Culver City, CaProcess payments to suppliers, and vendors. Receive payments from sellers, and upkeep of orders. Oversee and process returns and refunds, from sellers and clients.
Allstate Communications, Inc.Accounts Payable Clerk.
Jun. 1996 - Sep. 1998West Hollywood, CaData entry, check maintenance printing, and filing. Research on confidential projects. Help vendors on inquiries and/or possible problems. Create and maintain schedule of payments for vendors and some customer service. Assisting the Accounting Manager with other administrative and clerical duties.
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