Stephanie Willsey

Director of Operations @American Standard Hospitality Group

Administrative SpecialistHRBanking OperationsFinance

Dedicated and detail-oriented professional with a proven track record in payroll administration and a strong appreciation for the dynamic realm of Point of Sale (POS) systems. With 8+ of experience in managing payroll processes, I possess a comprehensive understanding of payroll regulations and compliance requirements. My expertise lies in ensuring accurate and timely processing of payroll for large employee bases, utilizing various software systems with a commitment to precision and confidentiality. In addition to my payroll proficiency, I bring a strong aptitude for technology and a proactive approach to understanding POS systems. Having successfully implemented POS systems for numerous restaurants, and working with many different systems over the course of 20 years, I understand the critical role these solutions play in streamlining operations and enhancing customer experiences. Leveraging my experience, I am well-equipped to integrate my payroll acumen within the context of POS environments, optimizing operational efficiency and ensuring compliance at every level. My strengths include exceptional problem-solving abilities, effective communication skills, and a proactive approach to identifying and implementing process improvements. Whether managing payroll intricacies or contributing to the success of POS implementations, I am committed to delivering results that align with organizational objectives while upholding the highest standards of accuracy and integrity.

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Work Background

Director of Administrative Operations

American Standard Hospitality GroupDirector of Administrative Operations

Oct. 2017• Accurately process weekly payroll for 500+ employees using Quickbooks & Toast Payroll. • Manage year-end payroll processes, including the preparation and distribution of W-2s and 1099 forms. • Develop and implement HR policies and procedures to enhance workplace efficiency and employee satisfaction. • Resolve payroll discrepancies and address employee inquiries regarding payroll issues in a timely and professional manner. • Handle employee relations issues, providing guidance and support to managers and employees on HR policies and procedures.

General Manager

Forno RossoGeneral Manager

Jan. 2012 - Oct. 2017Brooklyn, New York, United States• Implemented strategic initiatives to drive revenue growth • Oversaw day-to-day operations to ensure efficiency and productivity • Developed and executed business plans to achieve company objectives • Managed and mentored a team to foster a positive work environment • Monitored financial performance and made data-driven decisions to improve profitability

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