SAPHead of AppHaus NYC
Oct. 2017 - Oct. 2019New York, New York, United StatesSAP's premier, bespoke innovation lab, which co-creates strategies, solutions and spaces with VIP clients. Managed team of cross-functional designers helping companies solve their toughest problem with user-centered design. Oversaw key strategic projects including inception (design thinking workshops), product design, and implementation/product roll-out. Engaged directly with internal and external stakeholders, including C-level executives and their teams in a variety of different industries, guiding strategic decisions through engaging and fun processes. Led the design and roll-out of FastCo Innovation Design award-winner "Dot Dot Bot," chatbot design toolkit. Coached team members with a wide range of skills (front-end, visual, and industrial design, sales, marketing, and business design). Facilitated learning, role shifts, and promotions for 50% of team members.