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Work Background
Rentokil TerminixRegional HRBP- Atlantic Market
Oct. 2023 - Aug. 2024· Counsels and coaches’ leaders on complex employee relations issues and serves as a resource to prevent and/or facilitate conflict resolution and disciplinary actions. · Serves as the employee relations contact for investigations, advising leaders on complex situations to resolution.
· Functions as the strategic HR partner for employee engagement, talent acquisition and employee retention and post-acquisition process harmonization.
· Responsible for end of year and quarterly bonus plan administration for the management level employees
· Works with HR analytics and reporting to identify and proactively solve retention and staffing concerns. · Track and analyze key performance metrics, identify drivers of employee engagement success as well, to promote and efficiency and productivity.
· Analyzes team member engagement trends, issues, and areas for improvement to promote a high trust, high-performance workplace experience. · Develops career pathing strategies to enhance team member retention and engagement, as well as proactively prepares the organization for future resource needs through succession planning.
· Partner with business leaders to provide support in the areas of organizational design and organizational development. · Consults with executive leadership around culture and engagement strategies and effective team performance. · Leads, supports and manages the review, talent succession and compensation processes
OportunSenior HR Business Partner
Apr. 2022 - May. 2023· Partner with business leaders to provide support in the areas of talent development, employee relations, organizational design, organizational development, succession planning and employee engagement ensuring that practices align to drive overall strategy, supporting the company values
· Lead annual compensation planning efforts, talent assessment and individual development planning
· Provide counsel to business leaders in matters related to compensation, equity and leadership development · Identify and develop policies that support business functionality and effectiveness to sustain and assist in the progression of the mission for the organization
· Analyze business data to improve the employee experience and retain top talent
· Build relationships with senior business leaders, partnering with them to provide thought leadership related to organizational strategy and execution
· Deliver training to the senior leaders in order to maximize knowledge of people strategy, retain and grow top talent
· Advise senior leadership on matters involving strategy and complex situations, while navigating sensitivities and finding creative solutions to people issues.
· Work with senior leaders to develop performance management strategies and capabilities, to effectively address performance issues and deliver effective feedback
· Develop proactive solutions to issues affecting the delivery and execution of short and long-term goals
Verizon WirelessRegional Human Resources Business Partner
Sep. 2011 - Apr. 2022Southfield, MI• Providing counsel, developing and recommending solutions to resolve complex ER issues; conducts complex internal investigations; respond to compliance issues and participates in implementation of employee relations programs and initiatives; provides guidance to retail management, senior management and employees regarding policies and procedures assisting with the resolution of workplace issues and conflicts, reducing adverse impact and turnover.
• Manage projects related to the start up and re-structuring of business units within Verizon. This includes compensation planning, staffing, employee communications and training and development
• Partner with leadership teams to create development and succession plans for high potential employees
• Partners with management on performance issues, creation of Performance Improvement Plans and Corrective Action.
• Implements policies and procedures to impact business results in compliance with Federal and State employment laws.
• Responsible for managing recognition, retention, diversity, union awareness, as well as developmental programs.
• Recruiting, selection and staffing for the retail management team. • Facilitate employee and management development courses
• Represent Verizon in legal proceedings, to include mediations and deposition hearings.
• Analyzes compensation issues in accordance with compensation policy guidelines and works with managers on compensation decisions for new hires, promotions, salary adjustments and retaining employees. Proactively addresses compensation and organizational inconsistencies.
• Training/Facilitating - Delivers a wide variety of HR-related training to managers and employees on topics including (but not limited to): new hire orientation, civil treatment, sexual harassment, performance improvement, employee management skills, compensation, benefits, interviewing skills, etc.
Kelly ServicesHR Manager
Aug. 2008 - Sep. 2011• Collaborates with Senior Leadership teams in preparing and implementing HR goals and objectives in support of overall strategic and company business plan: areas include but are not limited to: performance management, organizational restructuring, succession planning, leadership development, organizational development, reduction in force analysis/delivery.
• Manage HR Generalist functions including employee relations, staffing, performance management, talent management and retention, and reduction in force aimed at helping the business move effectively through organizational transformation while continuing to exceed customer requirements
• Maintains knowledge of HR policies, programs laws and issues
• Support a variety of core and consulting groups to include: Marketing, Recruitment Product Outsourcing Group, Financial Shared Services organizations.
Quicken LoansTeam Relations Specialist/Manager
Jul. 2007 - Jun. 2008Consult/coach team leaders on employee relations/performance issues; making the appropriate business recommendations
-Partner with leadership proactively on employee relations and legal issues -Partner with leadership to enable effective change management
-Forecast and identifying training needs; work with leaders to provide training to team members
-Consult with leaders on employee separations; conduct employee separations
-Develop and distribute general employee communication
-Help develop and disseminate company guidelines and initiatives
-Advise leaders and employees on employment-related legal issues
-Assist with training and new team member orientation activities
-Develop systems and processes to assist in all areas of HR
-Conduct, summarize and report on exit interviews
Quicken LoansCorporate Recruiter
Jan. 2007 - Jul. 2007
SecuritasHR Manager
Nov. 2001 - Nov. 2006HR Manager
Trinity HealthcareHR Manager
Dec. 1999 - Nov. 2001HR Manager
ARAMARKHR Administrator
Jan. 1997 - Dec. 1999
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