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Work Background
BlackbirdStartup Mentor - Tech, NoCode, Business, Strategy | Giants in Residence
Aug. 2022Sydney, New South Wales, AustraliaNocode tech, operations and strategy mentor for the Giant's in Residence, Blackbird VC community working with pre-seed stage teams. I help founders from across the ANZ startup ecosystem with 1;1 mentoring. Giants is our community of aspiring and early stage founders, and those helping them take their first giant steps. Set your goal and make it happen through 1:1 mentoring, founder knowledge-sharing and networks, all in the one place. Through Giants, our ambition is for Australian and New Zealand founders to feel more connected to the global startup ecosystem, and learn from those who have gone before them.
Momentumgroup.techGeneral Manager & Head of Development
Dec. 2021 - Aug. 2022Brisbane, Queensland, Australia
Momentumgroup.techSenior Lead Bubble.io Developer
Oct. 2021 - Aug. 2022Brisbane, Queensland, AustraliaMomentum’s global Product team takes a design-led approach and our developers use no-code tools to build scalable technology products. Specialising in Bubble.io dev, UX/UI design, and API integrations, we are able to quickly and affordably deploy web applications at scale for startups and business owners. We have experience designing and building marketplaces, SAAS products, learning management systems and CRMs.
TitchFounder
Jun. 2021Brisbane, Queensland, AustraliaTitch is a web based workflow management tool for the construction industry. Titch aims to have workflow simplified so you can spend more time doing the things you love.
Clarendon HomesSite Manager
Feb. 2021 - Oct. 2021Brisbane, Queensland, Australia
Stroud HomesGeneral Manager
Jul. 2020 - Oct. 2020Brisbane West & Ipswich
Stroud HomesConstruction Site Supervisor
Nov. 2019 - Jul. 2020Springfield Lakes, Queensland, Australia
McDonald Jones HomesProduction Estimator
Aug. 2018 - Mar. 2019Wollongong, New South Wales, Australia
KPMG AustraliaEnterprise Architect, Tax Technology
Nov. 2016 - Feb. 2017Sydney, AustraliaDirected strategic initiatives to strengthen accuracy and regulation compliance including, identifying, managing, and maintaining tax applications. Managed stakeholder meetings to ensure alignment with client objectives.
Key Duties: • Managed project delivery teams to spearhead multiple solutions within roadmap, time, and budget goals.
• Provided hands on management of technology architecture and implementation.
• Evaluated activities to recommend technological improvements to drive efficiency for service delivery and internal processes including business unit workflows. • Hands on workshopping with project teams. • Worked with key clients on an electronic delivery system for invoicing to suppliers.
Australian Taxation OfficeAccount Manager - eCommerce Service Delivery
Mar. 2016 - Nov. 2016Brisbane, AustraliaDirected project efforts to orchestrate IT improvements. Acted as liaison between internal stakeholders and Software Developers to resolve project issues. Managed high-profile relationships to retain key accounts with Xero, Wolters Kluwer Australia CCH (KPMG, Ernst & Young, and Deloitte), and Impact (GovReports).
Key Duties: • Regular review meetings with software developers to discuss technical issues and development progress.
• Understanding of software developer business outcomes to ensure alignment with technical requirements.
• Reporting on software developer take-up of ATO services and transition ELS to PLS project.
• Analysis of external software developer support needs to ensure technical fixes are met in line with ATO project outcomes.
• Establish best practices within the team to support the software developer on boarding process.
• Planning and co design sessions with software developers and the ATO.
• Built and nurtured relationships with multiple stakeholders including Software Developers, Tax Agents and internal ATO stakeholders to deliver enhanced Electronic Service Delivery. • Directed multiple projects by effectively collaborating with 25 different development teams at multiple project stages.
LEAP Legal SoftwareProduct & Project Manager - Web & Mobile
Aug. 2012 - Feb. 2016Sydney Area, AustraliaProvided technical leadership to implement business goals, delivering projects on time and on budget.
Keys Duties:
• Analysis of reporting solutions, identifying high volume, high risk or high run time reports and implementing remediation strategy;
• Contributed to rewriting of reports to improve efficiency;
• Assisted with design of EDW to enhance use of data;
• Project management of new features - including business analysis, technical documentation, requirement gathering, technical architect documentation;
• Management of development, testing and deployments of iOS and Android Applications;
• Frequently visited clients to gain product feedback in order to feed into product roadmap for reporting, mobile application and POC Web Applications;
• Contributed to the design of user stories for features and the front-end UI
Dark Knight DesignFounder
Jun. 2011Brisbane, Queensland, AustraliaDark Knight Design has been innovating since 2011. No-Code, No-Problem: We'll build your MVP and launch it in as little as 4 weeks. We're not just building no-code MVPs, we're helping you build your business.
Electronic Search Services (ESS) / searchESS / ESSdocs / The Pool Fence People / Quote SourceCustomer Service Manager
Feb. 2006 - Aug. 2012Brisbane, AustraliaOriginally employed as a Customer Service Consultant, promoted to Customer Service Manager within 3 months, working in a busy office providing businesses and consumers with property searching services.
Key Duties:
• Visiting clients on site to assist with business needs and resolve technical issues
• Managed support software to resolve client issues offsite
• Lead technical improvements for internal and external processes
• Managed a team of 5 customers support consultant to provides support to over 1000 users
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