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Work Background
OpenClositContent + Partnerships Manager
Sep. 2024Los Angeles Metropolitan Area- Generate partnership collaborations through outreach, platform participation, and organic interaction - Manage social media accounts to increase performance, drive traffic, and attract perspective clients - Present pitch decks inclusive of potential partnerships, promotional events, and marketing collateral - Oversee creative assets by producing brand consistent content, defining strategy, and social planning
Savoir AgencyEvents & Partnerships Manager
May. 2024 - Jun. 2024Los Angeles, California, United States
The Bouqs CompanyAssociate Retail Operations Manager
Jul. 2023 - Jan. 2024Los Angeles, California, United States- Managed daily sales reports and communicated results to C-level team - Utilized Excel to organize extensive sales statistics to compare in-store vs. online sales - Worked cross-functionally with our operations team to manage weekly floral inventory - Worked cross-functionally with creative team on all retail PDP shoots - Created shot lists, organized inbound floral orders, and coordinated deliveries of shoot materials - Assisted on-site at all retail photo shoots - Managed our e-comm “Order Add On” inventory by coordinating weekly deliveries of product - Curated presentations for all retail stores displaying all monthly product updates - Supervised LA retail shop by overseeing in-store projects, re-organizing store and cover team gaps - Oversaw all Retail + B2B event orders by working directly with our LA retail team to manage orders - Managed our “Same Day Floral Delivery” Slack channel to field order issues and notify customers - Merchandised retail site to display new monthly catalogs
Gal FridayProduction Assistant
Jun. 2022Los Angeles, California, United States- Source, build, and maintain a catalog of vendors/venues - Develop timelines, budgets, design, and strategy for events/projects - Oversee contract management to collect necessary signatures, approvals, and licenses - Communicate detailed briefs to participating members summarizing project scope
The Bouqs CompanyAccount Manager - Events & B2B
May. 2022 - Jul. 2023Los Angeles, California, United States- Managed multiple accounts to coordinate weekly, monthly, and ad hoc floral deliveries for various clients - Built and maintained relationships with existing and potential clients to create partnerships - Presented weekly B2B sales updates outlining current standings with each B2B client - Built B2B management platform (Keap) from scratch to help streamline client management systems - Managed our B2B email marketing platform using Klayvio - Curated copy and design for all emails, and coordinated our marketing calendar for send dates - Screened multiple phone calls and emails weekly - Managed new client on-boarding processes - Created new marketing strategies to remedy gaps in our systems and streamline out outreach approach - Oversaw Bouqs Co Events platform to field requests and partnership opportunities
The Bouqs CompanyB2B and Wedding Client Specialist Coordinator
Apr. 2021 - May. 2022Los Angeles Metropolitan Area- Utilize site, social media, and email to respond to and resolve client inquiries - Increase NPS and Wedding Wire rating from 4 to 4.6 - Identify pain points and implement new strategies to improve overall customer experience - Building out multi-brand ZenDesk account to improve process and scalability - Create and execute marketing campaigns to gain customer reviews and UGC
Career GroupRecruiting Coordinator
Feb. 2020 - Mar. 2020New York, United StatesLaid off due to COVID-19 - Supported Senior Vice President with all daily administrative tasks - Qualified new applicants through resume review, interviews and reference checks - Kept candidate pipeline warm through daily communication via emails and phone calls - Organized dynamic calendars to efficiently manage recruiter and candidate schedules
Lea & ViolaProduction Assistant
Apr. 2019 - Feb. 2020Greater New York City Area- Worked cross-functionally between sales and operations teams to ensure deadlines were met - Created PO’s and WIP charts that steak holders relied on for KPI reporting - Maintained relationships with oversea factories through daily communication - Participated in sales review to note opportunities and highlight achievements - Managed sample shipments, selections, and compliance coordination
Bird BakeryAssistant Manager and Assistant Event Coordinator
Dec. 2016 - Jul. 2018Dallas, TX- Acted as the main point of contact for all clients during the event planning process - Managed all event coordination and day-of staff - Coordinated event set-up and breakdown - Organized and followed budget management for each event - Established and maintained relationships with vendors, brands and other local companies - Managed three schedules to balance staff availability, event dates/times, and personal engagements - Assisted with the creation of new marketing strategy - Participated in community outreach via social media, word of mouth, and brand partnerships
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